Skip to Content

Solved: How do I fix Gmail attachements drag-and-drop become HTML preview?

Email communication is a vital part of our daily routines, and Gmail, the product of the Silicon Valley giant Google, stands as one of the most popular choices for individuals and organizations alike. However, like any software, Gmail is not immune to occasional glitches.

In this guide, we’ll tackle a particularly vexing issue: when users attempt to drag and drop Gmail attachments onto their PC, these files mysteriously transform into HTML preview files. Picture this: you drag a file named “test.jpg” from your email to your PC’s File Explorer, and it ends up saved as “Preview attachment test.jpg.html” (and in some instances, even includes the file size in the name!). Frustrating, right?

The good news is that we have solutions for you. We’ll provide you with methods to resolve this Gmail attachment quandary and ensure your attachments stay in their original formats. Stay with us as we guide you through the fixes.

Solved: How do I fix Gmail attachements drag-and-drop become HTML preview?

Solution 1: Refresh Gmail and Pause

To address the vexing issue of Gmail attachments transforming into HTML previews when dragged and dropped, let’s start with a simple yet effective solution:

Step 1: While on the Gmail screen, press Control+R to reload the Gmail page.

Step 2: After the page has reloaded, go ahead and close Gmail.

Step 3: Reopen Gmail to ensure that you’re working with a fresh session.

Step 4: Now, when you drag an attachment, pause for a second while holding it over the Windows folder.

Step 5: You’ll notice that it may initially appear as a preview, but fear not. Once you release the attachment, it will be downloaded correctly in its original format.

This method often does the trick, allowing you to avoid HTML preview conversions and preserve your attachments intact. However, if the issue persists, don’t worry – we have more solutions to explore. Let’s move on to the next one.

Solution 2: Basic Workarounds

If you’ve tried the first solution and are still encountering the Gmail attachment issue, consider these basic workarounds:

  • Use a Secondary Gmail Account: It’s worth noting that this problem doesn’t affect all Gmail accounts. If possible, ask the sender to share the file with your secondary Gmail account to see if that resolves the issue.
  • Compress the File: Some users have reported success by compressing the file (using ZIP or RAR) before sending it. Give this method a shot and see if it prevents the HTML preview conversion.
  • Use Alternate Sharing Methods: If all else fails, you can opt for more conventional sharing methods. Ask the sender to share the file using a different medium or application. If you prefer to stay within the Google ecosystem, Google Drive is a reliable option.

These basic workarounds provide alternative approaches to deal with the Gmail attachment problem.


In conclusion, these are the various methods and workarounds that may help you resolve the problem of Gmail attachments being converted to HTML previews when dragging and dropping them onto your PC. While the official response from developers regarding this issue is pending, you now have these practical solutions to rely on. If a fix is released in the future, we will update this guide accordingly. In the meantime, feel free to try out these workarounds to address the Gmail attachment problem. If you have any questions or need further assistance, please don’t hesitate to ask.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

    Ads Blocker Image Powered by Code Help Pro

    Your Support Matters...

    We run an independent site that is committed to delivering valuable content, but it comes with its challenges. Many of our readers use ad blockers, causing our advertising revenue to decline. Unlike some websites, we have not implemented paywalls to restrict access. Your support can make a significant difference. If you find this website useful and choose to support us, it would greatly secure our future. We appreciate your help. If you are currently using an ad blocker, please consider disabling it for our site. Thank you for your understanding and support.