Windows users may have observed error code “7: 0x80040902: 50 — system level” or “4: 0x80070005 — system level” when trying to update Google Chrome to the latest version especially 64-bit version of Google Chrome.
The detail error message as below.
When checking for updates error occurred:
An error occurred while checking for updates: Update check failed to start (error code 4: 0x80070005 — system level).
When starting the Google Chrome with Run As Administrator option and error message when checking for updates:
An error occurred while checking for updates: The installer failed to uncompress archive. Please download Google Chrome again. (error code 7: 0x80040902: 50 — system level).
Follow below resolution methods to fix Google Chrome 64-bit update error.
Table of Contents
Solution 1: Restart and check update again
- Restart your PC.
- Launch Google Chrome browser and open
chrome://settings/help
page to check updates again. You’ll be prompted to restart if the update succeeds this time. If Google Chrome is already up to date, then everything is OK now. - Once Google Chrome has successfully updated, you should be prompted to Relaunch.
If the same error still occurred after the restart, then reboot your PC into safe mode and try to update Google Chrome again.
- Make sure Google Chrome and any other associated instances are quit.
- Press Windows + R to open Run box.
- Type
cmd
and press Ctrl + Shift + Enter to open up an elevated Command Prompt window. Click Yes to grant administrative privileges if UAC (User Account Control) prompted. - Execute the following commands in order and press Enter after each one:
taskkill /im chrome.exe /f taskkill /im googleupdate.exe /f taskkill /im google*.exe /fi “STATUS eq RUNNING” /f taskkill /im google*.exe /fi “STATUS eq UNKNOWN” /f taskkill /im google*.exe /fi “STATUS eq NOT RESPONDING” /f
Alternatively, you can copy and paste above command into a batch command file, save it as fix-google-chrome.bat and then right-click to run this batch file with administrator level access.
- Relaunch Google Chrome browser and open
chrome://settings/help
page to check whether updating process started. - After the Google Chrome update is downloaded, relaunch again the web browser to finish the update installation.
Solution 3: Allow Google Chrome in Antivirus, Firewall and other Security Software
Review antivirus, firewall, or parental control software settings to make sure below:
- Software updates aren’t blocked from going online
tools.google.com
aren’t blocked anddl.google.com
aren’t blocked
Solution 4: Disable Windows Compatibility Mode
- Right-click on the Google Chrome icon on Desktop.
- Click on Properties in the context menu.
- Go to the Compatibility tab.
- Uncheck the Run this program in compatibility mode for: option.