[Solved] How to Fix Xbox One Console HDMI Connected but “No signal” and Black Screen of Death

Xbox One console users reported that suddenly no display on TV or Monitor with “No signal” error message even when the console is fully booted up. This issue happens to Xbox One, Xbox One S, or Xbox One X.

[Solved] How to Fix Xbox One Console HDMI Connected but "No signal" and Black Screen of Death
[Solved] How to Fix Xbox One Console HDMI Connected but “No signal” and Black Screen of Death
If your TV screen often remains blank or black, this article will give you some troubleshooting steps on how to fix this Xbox one No signal issues and reset black screen resolution.

Content Summary

Solution 1: Power Cycle or Cool Boot Xbox One
Solution 2: Connect using HDMI Out To TV Port
Solution 3: Clean or Replace the HDMI cable
Solution 4: Launch in Low-Resolution Mode then Reset Display Settings
Solution 5: Turn Off HDCP
Solution 6: Disable Enable 24Hz Video Option
Solution 7: Check AVR
Solution 8: Refer to Troubleshooting Solutions Published on Xbox Support
Solution 9: Contact Xbox Support for Repairs

Solution 1: Power Cycle or Cool Boot Xbox One

Step 1: With the Xbox fully turned on, press and hold on the Xbox button on the console (Not controller) for 10 seconds or until the front LED stops flashing.

With the Xbox fully turned on, press and hold on the Xbox button on the console (Not controller) for 10 seconds or until the front LED stops flashing.
With the Xbox fully turned on, press and hold on the Xbox button on the console (Not controller) for 10 seconds or until the front LED stops flashing.

Step 2: After the Xbox is turned off completely, disconnect the power cable from the power outlet, wait for a full minute before attempting to plug it back in and turn on.

Step 3: Start the Xbox One console once again by pressing the Xbox button.

Step 4: If the Xbox initial animation screen display on TV, then confirm that cool boot is completed.

Xbox initial animation screen display on TV
Xbox initial animation screen display on TV

Solution 2: Connect using HDMI Out To TV Port

Step 1: Make sure to plug the HDMI cord into the HDMI OUT TO TV port on the back of the Xbox.

Make sure to plug the HDMI cord into the HDMI OUT TO TV port on the back of the Xbox.
Make sure to plug the HDMI cord into the HDMI OUT TO TV port on the back of the Xbox.

Step 2: Check that the HDMI cord connection to the console is secure.

Step 3: Check that the HDMI cord connection to the TV is secure.

Step 4: Confirm that both TV and Xbox One console are turned on.

Step 5: Check that the TV is set to the correct input signal (HDMI).

Optional:

Try plugging the HDMI cord into the different HDMI port on the TV.

Try connecting Xbox console to a different TV.

Solution 3: Clean or Replace the HDMI cable

Step 1: Unplug the HDMI cord from Xbox and TV/Monitor.

Step 2: Inspect the HDMI cord at both ends for damage or dirt and clean it carefully if needed.

Inspect the HDMI cord at both ends for damage or dirt and clean it carefully if needed.
Inspect the HDMI cord at both ends for damage or dirt and clean it carefully if needed.

Step 3: Replace or flip the HDMI cord around or try plugging in a different console to see if it works, if you only have one cord.

Solution 4: Launch in Low-Resolution Mode then Reset Display Settings

Step 1: Eject if any Disc inside the Xbox.

Step 2: Press and hold the Power button in front of Xbox for about 10 seconds or until you hear a beep and the cooling fan grinding to a halt.

Step 3: Wait for 30 seconds or more to make sure that the Xbox is turned off.

Step 4: Press and hold both Power button and Eject button in front of the Xbox together at the same time for around 15 to 20 seconds until you hear the second beep. The power light will flash on before the second beep. DO NOT LET GO until the second beep occurs. This will launch the Xbox into Low-Resolution Mode (640 × 480). Where you can adjust the resolution manually if you connected Xbox to a TV that doesn’t support the current resolution on the Xbox’s settings.

Press and hold both Power button and Eject button to boot Xbox into Low-Resolution Mode (640 × 480).
Press and hold both Power button and Eject button to boot Xbox into Low-Resolution Mode (640 × 480).

Step 5: Xbox console should power up. When you see the Troubleshoot menu, click on Continue.

Step 6: In order to change the display to the highest resolution that the TV supports, press the Xbox button on the controller, navigate to the System > Settings > Display & Sound > Video output.

Step 7: Change the Display resolution to the maximum Output accepted by TV/monitor.

Change the Display resolution to the maximum Output accepted by TV/monitor.
Change the Display resolution to the maximum Output accepted by TV/monitor.

Solution 5: Turn Off HDCP

If you are getting HDCP issues with an HDMI splitter or you are using a capture card such as ELGATO or AVERMEDIA, turn on the Xbox’s Energy-saving mode to turn off HDCP.

Solution 6: Disable Enable 24Hz Video Option

If Blank TV screen when watching Blu-ray Disc:

Step 1: Press the Xbox button to go to the Home screen > scroll left to open the Guide.

Step 2: Select Settings > select All settings.

Step 3: Go to Display & sound > select Video options.

Step 4: Click Enable 24Hz to turn off this setting.

Click Enable 24Hz to turn off this setting
Click Enable 24Hz to turn off this setting

Solution 7: Check AVR

If you are using AVR:

Step 1: Connect the set-top box HDMI output to the Xbox One HDMI input.

Step 2: Connect the Xbox One HDMI output to the A/V HDMI input.

Step 3: Connect the A/V HDMI output to the HDMI input on the TV.

Step 4: Turn on the TV.

Step 5: Turn on the AVR once the TV is displaying a picture.

Step 6: Turn on the Xbox console.

Step 7: Switch the input source of the AVR away from the console and then back.

Step 8: Return to the Xbox Home screen > scroll left to open the Guide or press the Xbox button to open the Guide.

Step 9: Go to System > Settings > Display & sound > Video output > TV connection.

Step 10: Select the HDMI option.

Solution 8: Refer to Troubleshooting Solutions Published on Xbox Support

If Blank TV screen or No Signal error message happens after installing a system update:

Step 1: Go to the Xbox One System Update Solution.

Step 2: Select I need to troubleshoot a system update error.

Step 3: Select I am experiencing a startup issue.

Step 4: Select Black screen.

Step 5: Follow the troubleshooting solutions offered.

Solution 9: Contact Xbox Support for Repairs

Options 1: If you’re still under warranty, contact Xbox Support for further technical assistance to send it for repairs.

Option 2: Request a repair request in Device Support:

Step 1: Sign in to Microsoft account and select the Problem with a device.

Step 2: Under For which device? choose Xbox One console or register it.

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Step 3: Click Display Issue and select Next.

Step 4: Provide details of the issue in the Describe your problem field then click Next.

Step 5: Follow the steps to complete the service order.

Reference: Microsoft Community > XboxOne-no signal