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Solved: How to Fix Xbox Series HDMI Connected but No signal and Black Screen

Encountering a ‘No Signal’ or blank screen on your TV when turning on the Xbox Series is common. This guide outlines causes and solutions for this issue. You can use DIY methods or seek professional help. Learn how to address a black screen, no signal, or a corrupted image if your Xbox turns on but the TV doesn’t display anything.

Common Causes of Xbox Series ‘No Signal’ or Black Screen

  • Cable or input issues: Disconnected or faulty cables.
  • HDMI system: Damaged or dirty ports.
  • Xbox software: Glitches or damaged files.
  • Cable box or HDMI switch: Glitching, damaged, or faulty.
  • TV display: Glitches or incorrect settings.

Solution 1: Cable Check

Ensure cables are fully connected to both the Xbox and TV. Try switching cable ports if possible. Test the HDMI cable by connecting a different device to your TV.

Solution 2: TV/Monitor Check

  1. Verify TV/monitor is powered on and functioning.
  2. For smart TVs, update to the latest software.
  3. Turn the TV/monitor off, then on.
  4. Test another console/DVD player on the TV to check functionality.
  5. If other devices work but Xbox Series X doesn’t, it may be the HDMI connection.
  6. If no device displays an image, try Xbox’s HDMI cable on another TV/monitor.

Solution 3: HDMI Troubleshoot

  1. Inspect Xbox HDMI cord for damage. If none, try a new HDMI cord.
  2. Test different HDMI ports on the TV. If another device works on a different port, switch the Xbox cord accordingly.
  3. Confirm TV input settings match the connected port. Note: Ensure TV/Monitor HDMI input is compatible (version 2.0 or 2.1). Xbox Series X uses HDMI 2.1 for higher frame rates.

Solution 4: Port Inspection

  1. Clean HDMI ports from dust or debris using a cotton swab and isopropyl alcohol.
  2. Ensure ports are dry before reconnecting cables.
  3. Check for damage caused by incorrect cable insertion or forceful plugging.
  4. If damaged, consider repair or replacement of the HDMI port.

Port Inspection to Fix Xbox Series HDMI Connected but No signal and Black Screen

Solution 5: Force Shutdown

  1. Power on the Xbox.
  2. Hold the power button until two beeps sound.
  3. Release the power button.
  4. Allow 20 minutes for cooling.
  5. Power on the Xbox again.

Solution 6: Power Cycle Xbox

  1. Press and hold the Xbox button for 10 seconds until the LED’s turn off.
  2. Unplug Xbox from power.
  3. Keep unplugged for at least one minute.
  4. Reconnect power and hold the Xbox button to restart.

Solution 7: Power Cycle Cable Box/HDMI Switch

Cable Box:

  1. Unplug power cord.
  2. Wait for a minute.
  3. Ensure other cables are secure.
  4. Plug power cord back in and allow 5 minutes for startup.

HDMI Switch:

  1. Unplug power supply.
  2. Leave unplugged for at least 30 seconds.
  3. Reconnect power.
  4. If a reset button exists, press and hold for 10 seconds.

Solution 8: Power Cycle TV

  1. Ensure the TV is off, not in sleep mode.
  2. Unplug from power for 10 minutes.
  3. If available, press and hold the power button for 10 seconds.
  4. Plug TV back in and power it on.

Solution 9: Reset Xbox Display Settings

  1. Eject any disc from the Xbox Series X/S.
  2. Hold the console’s Power button for 10-15 seconds.
  3. After 30 seconds, press and hold Power and Pair buttons until the second beep for low-resolution mode.
  4. Open Xbox Settings.
  5. Navigate to General -> TV & display options.
  6. Adjust Display resolution to match your TV’s.
  7. In Video modes (under Advanced), match the refresh rate to your TV’s.

Solution 10: Adjust Xbox Resolution Setting

If screen visibility allows:

  1. Navigate to Settings > General > TV & Display Options > Video Modes.
  2. Change resolution to anything other than 4K@120Hz with VRR.

If screen visibility is limited:

  1. Eject any discs from the console.
  2. Press power for 10 seconds.
  3. Press and hold power and eject until two beeps (hold for 10 seconds after the first beep).
  4. In low-resolution mode, go to Settings > General > TV & Display Options > Video Modes.
  5. Adjust resolution to match your TV.

Solution 11: Disable VRR on your TV

  1. Use the TV remote to access Settings.
  2. Navigate to Channels & Inputs -> External Inputs.
  3. Choose HDMI Signal Format.
  4. Select the HDMI port connected to the console.
  5. Change HDMI signal format from Enhanced Format (VRR) to Standard Format.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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