[Solved] How to Fix Windows 10 Microsoft Store App Loading Error Code 0x80131505

Microsoft Store app facing loading problem with error code 0x80131505 prevents users from download and update the Universal Windows Platform (UWP) app. Follow the below solution to resolve Windows 10 Microsoft Store App error code 0x80131505.

[Solved] How to Fix Windows 10 Microsoft Store App Loading Error Code 0x80131505
[Solved] How to Fix Windows 10 Microsoft Store App Loading Error Code 0x80131505

Content Summary

Solution 1: Check the necessary services started
Solution 2: Execute Windows Store Apps troubleshooter
Solution 3: Reset Windows Store via CMD
Solution 4: Reset Windows Store via Settings menu
Solution 5: Cleanup SoftwareDistribution folder
Solution 6: Re-register the Windows Store App via PowerShell
Solution 7: Execute SFC and DISM scans

Solution 1: Check the necessary Services started

Step 1: Press Windows + R to open up a Run dialogue box.

Step 2: Type Services.msc, press Enter to open Services.

Step 3: Make sure the status of the following services are Running and Startup Type set to Automatic:

  • Windows License Manager
  • Background Intelligence Transfer service
  • Cryptographic Services
  • Windows Update
  • Windows Store

Solution 2: Execute Windows Store Apps troubleshooter

Step 1: Press Windows + R to open up a Run dialogue box.

Step 2: Type control.exe /name Microsoft.Troubleshooting or ms-settings:troubleshoot, press Enter to open up the Troubleshooting tab in the Settings menu.

Step 3: go to Find and Fix other problems section > Windows Store Apps > Run the troubleshooter button.

Problem found in Windows Store Apps Troubleshooter
Problem found in Windows Store Apps Troubleshooter

Step 4: Wait until the initial scan is complete, click Apply this fix button to apply the repair.

Step 5: Restart the computer.

Solution 3: Reset Windows Store via CMD

Step 1: Press Windows + R to open up a Run dialogue box.

Step 2: Type cmd then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges.

Step 3: Type wsreset.exe inside the CMD prompt and press Enter to reset the Windows Store component.

Step 4: Close the elevated CMD window and restart the computer.

Solution 4: Reset Windows Store via Settings menu

Step 1: Press Windows + R to open up a Run dialogue box.

Step 2: Type ms-settings:appsfeatures, press Enter to open up the Apps & Features tab in the Settings menu.

Step 3: Look for Microsoft Store in the app list and click on it.

Step 4: Click the Advanced options hyperlink below the Microsoft Store entry.

Advanced options hyperlink below the Microsoft Store entry in app list
Advanced options hyperlink below the Microsoft Store entry in app list

Step 5: Click the Reset button, then confirm to initiate the process to clean up the Microsoft Store Cache.

Reset Microsoft Store app
Reset Microsoft Store app

Step 6: Restart the computer.

* If you receive an error:

Windows cannot find ‘ms-windows-store:PurgeCaches’. Make sure you typed the name correctly, and then try again

You will need to re-register the Windows Store app by running the following command in an elevated command prompt window: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Solution 5: Cleanup SoftwareDistribution folder

Step 1: Disable Internet connection.

Step 2: Press Windows + R to open up a Run dialogue box.

Step 3: Type cmd then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges.

Step 4: Type the following command inside the CMD prompt and press Enter after each command to reset the SoftwareDistribution folder.

net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
rmdir C:\Windows\SoftwareDistribution\DataStore
rmdir C:\Windows\SoftwareDistribution\Download
net start cryptSvc
net start bits
net start msiserver

Step 5: Close the elevated CMD prompt and restart the computer.

Solution 6: Re-register the Windows Store App via PowerShell

Step 1: Press Windows + R to open up a Run dialogue box.

Step 2: Type powershell then press Ctrl + Shift + Enter to open up an elevated Powershell window. If User Account Control prompt, then click Yes to grant administrator privileges.

Step 3: Type Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} inside the elevated Powershell window and press Enter to re-register the Windows Store component.

Re-register windows Store app via PowerShell
Re-register windows Store app via PowerShell

Step 4: Close the elevated Powershell window and restart the computer.

Solution 7: Execute SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scans

Step 1: Press Windows + R to open up a Run dialogue box.

Step 2: Type cmd then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges.

Step 3: Type sfc /scannow inside the CMD prompt and press Enter to initiate the SFC scan.

Execute System File Checker (SFC) scan
Execute System File Checker (SFC) scan

Step 4: Restart the computer after the scan finished.

Step 5: Press Windows + R to open up a Run dialogue box.

Step 6: Type cmd then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges.

Step 7: Type DISM /Online /Cleanup-Image /RestoreHealth inside the CMD prompt and press Enter to initiate the DISM scan.

Execute Deployment Image Servicing and Management (DISM) scan
Execute Deployment Image Servicing and Management (DISM) scan

Step 8: Restart the computer after the scan finished.

Source: Microsoft Community > Error Code: 0x80131505 Microsoft Store

Thomas Apel Published by Thomas Apel

, a dynamic and self-motivated information technology architect, with a thorough knowledge of all facets pertaining to system and network infrastructure design, implementation and administration. I enjoy the technical writing process and answering readers' comments included.