Solved: How do I fix Windows Hello setup error “fingerprint has already been set up on another account”?

If you try to register fingerprint for Windows Hello Setup using Sign-in Options page, Windows 10 shows the following error message:

That fingerprint has already been set up on another account. Try a different finger.

[Solved] How to Fix Windows Hello Setup Error "fingerprint has already been set up on another account"
[Solved] How to Fix Windows Hello Setup Error “fingerprint has already been set up on another account”
This error prompt when Windows 10 finds that the fingerprints are already registered with a different user account and now the user is trying to register the same fingerprints again for a new user account. Follow below solution steps to resolve the issue by removing the system file containing fingerprints data then perform fingerprint scan again.

Step 1: Press Windows + R keys together to open the Run dialogue box.

Step 2: Type services.msc and press Enter key to open the Service Manager.

Step 3: Locate the Windows Biometric Service.

Locate the Windows Biometric Service
Locate the Windows Biometric Service

Step 4: Right-click on Windows Biometric Service and select Stop option from the context menu.

Step 5: Go to the following folder path: C:\Windows\System32\WinBioDatabase

Step 6: Delete all files present in this folder.

Step 7: Go back to Service Manager, right-click on Windows Biometric Service and select Start option to start the service.

Published by Thomas Apel

, a dynamic and self-motivated information technology architect, with a thorough knowledge of all facets pertaining to system and network infrastructure design, implementation and administration. I enjoy the technical writing process and answering readers' comments included.