Windows 10 users encountered an update problem with error code 0x80D03805 during the installation of a system update the Windows Store via Windows Update. This problem symptom mostly happened in the Windows 10 computers after upgrading to the latest version if there is some issue with the Microsoft Store components. Execute the troubleshooting steps stated in this article to fix the error and download or update the Microsoft Store apps without any errors.
Table of Contents
- Solution 1: Sign out Account Profile
- Solution 2: Check System Date, Time and Time zone is Correct
- Solution 3: Run Windows Store Troubleshooter
- Solution 4: Update Windows to the latest version
- Solution 5: Reset the Windows Store cache via an elevated CMD
- Solution 6: Resetting Windows Store via the Settings app
- Solution 7: Restart Windows Update Service
- Solution 8: Restart All Related Windows Service via an elevated CMD
- Solution 9: Re-register DLLs(Dynamic Link Library) used by Windows Store
- Solution 10: Execute DISM (Deployment Image Servicing and Management) scan
- Solution 11: Execute SFC (System File Checker) scan
- Solution 12: Re-register the Windows Store App via PowerShell
- Solution 13: Rename SoftwareDistribution folder
- Solution 14: Refresh every OS component
Solution 1: Sign out Account Profile
- Click your profile picture at the top right > click your account > Sign out.
- Restart the computer.
- Sign in the Microsoft Store.
Solution 2: Check System Date, Time and Time zone is Correct
- Press Windows + R to open the Run dialog box.
- Type
ms-settings:dateandtime
and press Enter to open the Date & time tab of the Settings app. - Click Change date and time button.
- Click Apply and Ok to save the date and time.
- Click on the Time Zone tab to check the Time Zone.
Solution 3: Run Windows Store Troubleshooter
- Press Windows + R to open the Run dialog box.
- Type
ms-settings:troubleshoot
and press Enter to open the Troubleshooting tab of the Settings app. - Go to the Find and fix other problems section > Windows Store Apps > Run the troubleshooter button.
- Click on Apply this fix option.
- Restart the computer.
Solution 4: Update Windows to the latest version
- Press Windows + R to open the Run dialog box.
- Type
ms-settings:windowsupdate
and press Enter to open the Windows update tab of the Settings app. - Click on Check for updates.
- Restart the computer.
Solution 5: Reset the Windows Store cache via an elevated CMD
- Press Windows + R to open the Run dialogue box.
- Type
cmd
and press Enter to open an elevated Command Prompt. If the UAC (User Account Control) prompt, click Yes to grant administrator access. - Type
wsreset.exe
and press Enter to reset the Windows Store. - Restart the computer.
Solution 6: Resetting Windows Store via the Settings app
- Press Windows + R to open the Run dialog box.
- Type
ms-settings:appsfeatures
and press Enter to open Apps & Features tab of the Settings app. - Scroll down through the list to locate Microsoft Store entry then click on it.
- Click on the Advanced options hyperlink.
- Click on the Reset button to initiate the process of clearing the Windows Store cache.
- Restart the computer.
* If you receive an error:
Windows cannot find ‘ms-windows-store:PurgeCaches’. Make sure you typed the name correctly, and then try again
You will need to re-register the Windows Store app by running the following command in an elevated command prompt window: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
Solution 7: Restart Windows Update Service
- Press Windows + R to open the Run dialog box.
- Type
service.msc
and press Enter to open Services windows. - Locate the Windows Update service. Right-click on it and select the Restart option.
- Restart the computer.
Solution 8: Restart All Related Windows Service via an elevated CMD
- Press Windows + R to open the Run dialog box.
- Type
cmd
and press Enter to open an elevated Command Prompt. If the UAC (User Account Control) prompt, click Yes to grant administrator access. - Type the following command and press Enter for each command.
Net Stop bits Net Stop wuauserv Net Stop appidsvc Net Stop cryptsvc Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%\system32\catroot2 catroot2.bak Net Start bits Net Start wuauserv Net Start appidsvc Net Start cryptsvc
- Restart the computer.
Solution 9: Re-register DLLs(Dynamic Link Library) used by Windows Store
- Press Windows + R to open the Run dialog box.
- Type notepad and press Ctrl + Shift + Enter to open Notepad window with elevated access. If the UAC (User Account Control) prompt, click Yes to grant administrator access.
- Paste the following commands into Notepad:
regsvr32 c:\windows\system32\vbscript.dll /s regsvr32 c:\windows\system32\mshtml.dll /s regsvr32 c:\windows\system32\msjava.dll /s regsvr32 c:\windows\system32\jscript.dll /s regsvr32 c:\windows\system32\msxml.dll /s regsvr32 c:\windows\system32\actxprxy.dll /s regsvr32 c:\windows\system32\shdocvw.dll /s regsvr32 wuapi.dll /s regsvr32 wuaueng1.dll /s regsvr32 wuaueng.dll /s regsvr32 wucltui.dll /s regsvr32 wups2.dll /s regsvr32 wups.dll /s regsvr32 wuweb.dll /s regsvr32 Softpub.dll /s regsvr32 Mssip32.dll /s regsvr32 Initpki.dll /s regsvr32 softpub.dll /s regsvr32 wintrust.dll /s regsvr32 initpki.dll /s regsvr32 dssenh.dll /s regsvr32 rsaenh.dll /s regsvr32 gpkcsp.dll /s regsvr32 sccbase.dll /s regsvr32 slbcsp.dll /s regsvr32 cryptdlg.dll /s regsvr32 Urlmon.dll /s regsvr32 Shdocvw.dll /s regsvr32 Msjava.dll /s regsvr32 Actxprxy.dll /s regsvr32 Oleaut32.dll /s regsvr32 Mshtml.dll /s regsvr32 msxml.dll /s regsvr32 msxml2.dll /s regsvr32 msxml3.dll /s regsvr32 Browseui.dll /s regsvr32 shell32.dll /s regsvr32 wuapi.dll /s regsvr32 wuaueng.dll /s regsvr32 wuaueng1.dll /s regsvr32 wucltui.dll /s regsvr32 wups.dll /s regsvr32 wuweb.dll /s regsvr32 jscript.dll /s regsvr32 atl.dll /s regsvr32 Mssip32.dll /s
- Go to File > Save as. From the Save As menu, name the file and set the file name extension to .bat.
- Double-click on the BAT file and click Yes at the confirmation prompt.
- Restart the computer.
Solution 10: Execute DISM (Deployment Image Servicing and Management) scan
- Press Windows + R to open up a Run dialogue box.
- Type
cmd
then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges. - Type
DISM /Online /Cleanup-Image /ScanHealth
inside the CMD prompt and press Enter to perform an advanced scan to check if the Windows 10 image has any problems. - Type
DISM /Online /Cleanup-Image /RestoreHealth
inside the CMD prompt and press Enter to run an advanced scan and repair any problems automatically. - Restart the computer after the scan finished.
Solution 11: Execute SFC (System File Checker) scan
- Press Windows + R to open up a Run dialogue box.
- Type
cmd
then press Ctrl + Shift + Enter to open up an elevated CMD window. If User Account Control prompt, then click Yes to grant administrative privileges. - Type
sfc /scannow
inside the CMD prompt and press Enter to initiate the SFC scan. - Restart the computer after the scan finished.
Solution 12: Re-register the Windows Store App via PowerShell
- Press Windows + R to open up a Run dialogue box.
- Type
powershell
then press Ctrl + Shift + Enter to open up an elevated Powershell window. If User Account Control prompt, then click Yes to grant administrator privileges. - Type
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
inside the elevated Powershell window and press Enter to re-register the Windows Store component. - Close the elevated Powershell window and restart the computer.
Solution 13: Rename SoftwareDistribution folder
- Press Windows + R to open the Run dialog box.
- Type
cmd
and press Enter to open an elevated Command Prompt. If the UAC (User Account Control) prompt, click Yes to grant administrator access. - Type the following command and press Enter for each command.
taskkill /F /FI "SERVICES eq wuauserv" (do this multiple times) net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old rmdir C:\Windows\SoftwareDistribution\DataStore rmdir C:\Windows\SoftwareDistribution\Download net start wuauserv net start cryptSvc net start bits net start msiserver SC config wuauserv start=auto SC config bits start=auto SC config cryptsvc start=auto SC config trustedinstaller start=auto
- Restart the computer.