Problem Symptom
The detailed error message is as below:
RemoteApp Disconnected
Your computer can’t connect to the remote computer because the Remote Desktop Gateway server’s certificate has expired or has been revoked. Contact your network administrator for assistance.
Follow the below solution steps to resolve RemoteApp Disconnected error because Gateway server’s certificate has expired or has been revoked.
Solution
Make sure your CRL settings and/or OCSP settings are correct if you use self signed certificates.
Make sure your client can contact the publishers CRL if you use a publicly signed certificate.
In the Gateway Server, launch Server Manager > Remote Desktop Services > Collections > {Collection-name} > Tasks > Edit Deployment Properties.
Click on the Certificates > RD Gateway > View Details > Check the date is still valid.
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
