Learn how to efficiently update the Hardware Asset Management (HAM) plugin in ServiceNow when new versions are released. Discover the correct steps to ensure your instance stays up-to-date.
Table of Contents
Question
After installing the Hardware Asset Management (HAM) plugin, how do you update it when new versions become available?
A. The HI portal team automatically updates as new versions become available
B. On your instance, filter on application updates, then click Update
C. On your instance, filter on application updates, then request an update from HI
D. Run scheduled job, HAM Check for Updates, and request an update
E. Check the HI portal for updates and request an update
Answer
D. Run scheduled job, HAM Check for Updates, and request an update
Explanation
After installing the HAM plugin, updates are not automatically applied. To check for and request updates, you need to:
- Navigate to the “Scheduled Jobs” module in your ServiceNow instance
- Locate the “HAM Check for Updates” scheduled job
- Run the “HAM Check for Updates” job to determine if any new versions are available
- If an update is found, request the update to be applied to your instance
This process ensures that you are proactively checking for HAM plugin updates and requesting them as needed, keeping your ServiceNow instance current with the latest features and improvements.
ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) exam and earn ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) certification.