Discover the impact of manual sharing on AccountShare records in Salesforce when the OWD is Public Read-Only. Learn how Row Cause and Access Level are affected in this comprehensive explanation.
Table of Contents
Question
A sales rep (John) at Universal Containers (UC) requested to update information in an account record where he has READ only access. John requested the EDIT access permission from the owner of the record (Paul). Paul manually shared the record with John.
Assuming the OWD of the Account object is Public Read-Only, what is the impact in the system?
A. New AccountShare record is created. Row Cause is “Manual” and Access Level is “Read/Write”.
B. New AccountShare record is created. Row Cause is “Owner” and Access Level is “Full”.
C. Existing AccountShare record is updated. Row Cause is “Manual” and Access Level is “Read/Write”.
D. Existing AccountShare record is updated. Row Cause is “Owner” and User/Group is “John”.
Answer
A. New AccountShare record is created. Row Cause is “Manual” and Access Level is “Read/Write”.
Explanation
When the Account object’s Organization-Wide Default (OWD) sharing setting is Public Read-Only, and the record owner (Paul) manually shares an account record with John granting him edit access, a new AccountShare record is created. The Row Cause field in the newly created AccountShare record will be set to “Manual”, indicating that the sharing access was granted through manual sharing by the record owner. The Access Level field will be set to “Read/Write”, granting John both read and write access to the shared account record. This is the correct answer, as manual sharing always creates a new sharing record rather than updating an existing one.
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