Discover the key responsibilities of a Salesforce Administrator in logging production changes. Prepare for the Salesforce Certified Platform App Builder Exam with our expert insights.
Table of Contents
Question
Ideally, who should be in charge of logging all changes in production?
A. Product Manager
B. Administrator
C. QA Engineer
D. Developer
Answer
B. Administrator
Explanation
In a Salesforce environment, the Administrator should be in charge of logging all changes made in the production org. This responsibility falls under the Administrator’s role for several reasons:
1. Access and Permissions: Administrators have the necessary access and permissions to monitor and manage changes in the production environment. They can track modifications made by developers, consultants, or other team members.
2. Change Management: Administrators are responsible for overseeing the change management process in Salesforce. They ensure that all changes follow the organization’s defined procedures, such as obtaining approvals, testing, and documentation.
3. Auditing and Compliance: Logging production changes is crucial for auditing and compliance purposes. Administrators maintain a record of all modifications, including who made the changes, when they were implemented, and the specific details of each change. This helps in troubleshooting issues and ensures accountability.
4. System Stability and Security: By logging changes, Administrators can identify any unauthorized or potentially harmful modifications to the production environment. They can quickly revert changes if necessary and maintain the stability and security of the Salesforce org.
While Developers may implement the changes, QA Engineers test them, and Product Managers define the requirements, it is the Administrator’s responsibility to oversee and log all changes in the production environment, ensuring proper governance and control.
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