Discover the crucial missing component needed to finish a user story for a Salesforce implementation in the sales operations division. Learn how to provide visibility into sales reps’ pipeline and revenue.
Table of Contents
Question
The business analyst at Universal Containers is writing user stories to support the Salesforce implementation for the sales operations division. There is a request for visibility into the sales reps’ pipeline so they can see their revenue.
Which missing component is necessary to finish this user story?
A. When
B. Why
C. Who
Answer
B. Why
Explanation
The missing component necessary to finish this user story is Why.
In a well-structured user story, the “Why” component provides the rationale and purpose behind the requested feature or functionality. It explains the value and benefit of implementing the specific request.
In this case, the business analyst at Universal Containers is writing user stories to support the Salesforce implementation for the sales operations division. The request is for visibility into the sales reps’ pipeline so they can see their revenue.
To complete this user story, the “Why” component is essential. It should explain the importance and benefits of providing visibility into the sales reps’ pipeline, such as:
- Enabling sales reps to track their progress towards revenue targets
- Facilitating better forecasting and decision-making based on pipeline data
- Identifying potential bottlenecks or opportunities in the sales process
- Motivating sales reps by showing their contribution to the overall revenue
By including the “Why” component, the user story becomes more comprehensive and meaningful. It justifies the implementation of the requested feature and aligns it with the overall goals of the sales operations division.
Salesforce Certified Business Analyst certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Salesforce Certified Business Analyst exam and earn Salesforce Certified Business Analyst certification.