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Revisit Business Process Re-Engineering (BPR)

Understanding Business Process Re-engineering and Its Role in Industry 4.0

Business process re-engineering (BPR) is a management strategy that businesses have used to improve their operations and processes since the early 1990s. It involves analysing current business processes, identifying areas of improvement, and developing new strategies to optimize performance. With the emergence of Industry 4.0 – the fourth industrial revolution. BPR is being used more than ever as enterprises look for ways to leverage new technology to drive exponential improvement. To maximize the potential of BPR, many organizations have adopted balanced scorecards (BSC) as part of their enterprise performance management system. Let’s look at how BPR and BSC work together to help companies reach their goals in the Industry 4.0 era.

The Basics of Business Process Re-engineering

Business process re-engineering is a systematic way for organizations to analyze their existing business processes, identify areas where they can be improved, and develop new strategies for optimization. It involves looking at each step in an organization’s current process, evaluating it, and determining if any changes can be made to make the process more efficient or cost-effective. This could involve automating certain tasks or eliminating unnecessary steps to streamline the process.

Using Balanced Scorecards with BPR

Balanced scorecards (BSC) have become increasingly popular for organizations to measure performance against predetermined goals and objectives. A balanced scorecard is a comprehensive framework that helps organizations track progress towards meeting those goals by measuring key performance indicators (KPIs). By utilizing this system, organizations can quickly identify areas where improvements need to be made and take action accordingly. This makes it an ideal tool for use with BPR as it provides measurable data on which decisions about changes can be based.

Leveraging Technology from Industry 4.0

Combining the power of BPR with the technology advancements associated with Industry 4.0 can help enterprises achieve exponential improvement over existing continuous improvement efforts that may have hit their ceiling due to limited resources or technical limitations. Leveraging technologies like artificial intelligence (AI), robotics process automation (RPA), cloud computing, blockchain, big data analytics, Internet of Things (IoT), machine learning, augmented reality/virtual reality (AR/VR), and 5G networks offer immense possibilities when it comes to optimizing business processes and improving enterprise strategy performance management outcomes through data-driven decision making capabilities across all departments within an organization faster than ever before possible with traditional methods alone.


Business process re-engineering has been around since the early 1990s. Still, its use is becoming increasingly important with the emergence of Industry 4.0 technologies such as AI, RPA, cloud computing, blockchain, big data analytics etc., which are enabling enterprises not only to achieve exponential improvements over existing continuous improvement efforts but also optimize business processes through data-driven decision making capabilities across all departments within an organization faster than ever before possible with traditional methods alone. Utilizing a Balanced Scorecard System together with BPR offers businesses measurable data on which decisions about changes can be based, allowing them to reach their desired objectives quicker while maximizing operational efficiency throughout every aspect of their organization’s operations, thus helping them remain competitive in today’s rapidly shifting market scope while staying ahead of competitors who fail or refuse to adapt accordingly. Thus this combination allows organizations to unlock maximum potential from both technologies while providing the flexibility needed for growth while driving innovation, thus having clear advantages over traditional methods alone when it comes to achieving organizational success through optimized performance management systems capable of leveraging advanced technological capabilities offered by industry 4 0 technology today.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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