Design a marketing strategy that puts customer feedback and insights at the centre of our efforts for <product/service>.
Outline methods for collecting VoC data through surveys, social listening, customer service interactions, and user testing.
Develop a plan for translating VoC insights into actionable marketing initiatives.
Create strategies for featuring authentic customer voices in our marketing content.
Propose metrics for measuring the impact of VoC-driven marketing on customer satisfaction and brand perception.
Include ideas for closing the feedback loop by communicating to customers how their input has influenced our products and marketing.