PMI PMP: How to Handle Unauthorized Project Scope Changes

Learn how to handle unauthorized scope changes in PMI-PMP exam with this concise and accurate answer and explanation. Find out why option A is the best choice and why the other options are wrong.

Question

During the course of a project, the project manager’s immediate director is communicating directly with the client to approve changes without the project manager’s knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings.

How should the project manager handle this?

A. Communicate directly with the director and inform them of the communications management plan
B. Communicate directly with the client stating that any scope changes must go through the project manager
C. Review the stakeholder engagement plan and put in place any existing actions accordingly
D. Discuss the issues with the project team and let them know that the project manager will handle scope changes

Answer

A. Communicate directly with the director and inform them of the communications management plan

Explanation

The project manager should communicate directly with the director and inform them of the communications management plan, which defines how the project information is exchanged among stakeholders. This will help to avoid any unauthorized changes and ensure that the project manager is aware of all the communications that affect the project scope. Option B is not correct because it may create a conflict with the director and the client. Option C is not correct because the stakeholder engagement plan does not address the issue of communication between the director and the client. Option D is not correct because it does not resolve the root cause of the problem.

Reference

Project Management Professional PMI-PMP certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Project Management Professional PMI-PMP exam and earn Project Management Professional PMI-PMP certification.