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PMI PMP: How to Handle Issues During a Sprint

Learn how to answer a PMP exam question about dealing with issues during a sprint. Find out why following the sprint plan and prioritizing the issue in the backlog is the best option.

Question

During a sprint, one of the team members found an issue. According to the team member and the product owner, the issue has a higher level of importance than the other features of the sprint, but is not a roadblock to completing it.

What should the project lead ask the project team do?

A. Avoid the temptation to make any changes and address the issue in the next sprint.
B. Submit the issue to the change control board (CCB) to evaluate and formally approve a plan to address it.
C. Address this issue only as it has a higher priority than the remaining features of the same sprint.
D. Follow the sprint plan by delivering the features established for the sprint and prioritize the issue in the backlog.

Answer

D. Follow the sprint plan by delivering the features established for the sprint and prioritize the issue in the backlog.

Explanation

The project lead should follow the agile principle of delivering value to the customer by adhering to the sprint plan and avoiding scope creep. The issue can be added to the product backlog and prioritized for the next sprint, based on the product owner’s input. Option A is incorrect because it ignores the importance of the issue and may delay the delivery of value. Option B is incorrect because it introduces unnecessary bureaucracy and formalism that are not aligned with agile values. Option C is incorrect because it disrupts the sprint plan and may compromise the quality and timeliness of the other features.

Reference

Project Management Professional PMI-PMP certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Project Management Professional PMI-PMP exam and earn Project Management Professional PMI-PMP certification.