My Camera is Fixed, but Should I Update to Windows 11 24H2 If It Breaks My Movies?

Is the Windows 11 24H2 Update Safe to Install With the New DRM Media Problem?

Microsoft has recently changed Windows 11 version 24H2. The good news is that a long-running camera issue is now fixed. The bad news is that this same update period has introduced a new problem for some people who watch movies or TV shows on their computers. This article will help you understand these changes, what they mean for your computer, and what you should do next.

The New Problem: Watching Protected Media

A recent update for Windows 11 24H2 is causing trouble for some applications that play specific types of video content. This issue started with the preview update KB5064081, released at the end of August 2025, and continues with later updates. It specifically affects content that is protected by Digital Rights Management, or DRM.

Think of DRM as a special lock on a movie or TV show you buy. This lock is there to prevent illegal copying. Only apps with the right key can unlock and play the content. The new Windows update seems to have broken the key for some of these apps.

Who is affected by this?

This problem does not affect everyone. It is very specific. You might have this issue if you use certain computer applications to:

• Watch Blu-ray discs.
• Watch DVD discs.
• Watch or record live digital TV.

What does the problem look like?

If your computer is affected, you may see several issues when you try to play this protected content. The experience can be frustrating.

• You might get a “copy protection error” message.
• The video might play for a few seconds and then stop, over and over again.
• The application or the video itself might freeze completely.
• You might only see a black screen instead of your video.

Who is not affected?

It is important to know that this issue does not impact the most common ways people watch videos today. If you use popular streaming services, you will not have this problem.

Services like Netflix, YouTube, Hulu, Disney+, and Amazon Prime Video work perfectly fine. This issue is not related to internet streaming.

The technical reason

For those curious, the problem is linked to how some apps handle protected video. They use a Windows feature called Enhanced Video Renderer along with another technology called HDCP. HDCP creates a secure path from your computer to your screen to prevent copying. The latest update seems to have disrupted this secure path in certain apps, causing the playback errors.

What to do about it

Microsoft is aware of this problem. They have officially listed it in the “Known Issues” section for Windows 11 24H2. This means their engineering teams are actively investigating the cause and developing a solution. A fix will be released in a future Windows update.

If you heavily rely on Blu-ray, DVD, or digital TV player apps, you might consider pausing Windows updates for now. This will prevent your computer from installing the update that causes the issue. If you have already updated, the best course of action is to wait for Microsoft to release the official fix. In the meantime, you can rely on streaming services for your entertainment.

The Good News: The Camera Bug Is Gone

For almost a year, a significant bug has troubled many Windows 11 users. This bug would cause applications to freeze whenever the camera was used for specific tasks. For example, if you tried to log into your computer using your face with Windows Hello, the system might become unresponsive. This also happened in other apps that used the camera for smart features like object detection.

Because this bug was serious, Microsoft put a safety measure in place. It was called a “compatibility lock” or an “upgrade block.” This block prevented computers affected by the camera bug from upgrading to version 24H2. Microsoft did this to ensure users didn’t move to a version of Windows that would cause their system to freeze.

As of September 19, 2025, this problem is finally solved. Microsoft has fixed the bug. The company announced that it removed the upgrade block on September 11, 2025. This means that if your computer was stuck on an older version of Windows 11, like 23H2, because of the camera issue, you can now safely upgrade.

Why this timing is important

This fix comes at a critical time. Support for Windows 11 version 23H2 (for Home and Pro editions) is scheduled to end on November 11, 2025. After that date, computers still running 23H2 will no longer receive important security updates. Without security updates, your computer and personal data become more vulnerable. By fixing the camera bug, Microsoft has cleared the path for everyone to upgrade to 24H2 and stay protected.

How to get the update

If your PC was previously blocked, you should now be able to get the Windows 11 24H2 update.

1. Go to Settings, then Windows Update, and click Check for updates.
2. The update to version 24H2 should appear. Microsoft notes that it can sometimes take up to 48 hours for the update to become available to your device after the block is lifted.
3. If you don’t see the update, try restarting your computer. A simple restart can often help your system check for new updates more effectively.

What Should You Do Now?

With one problem solved and another one introduced, you may wonder if you should update your computer. Your decision depends on how you use your PC.

Consider waiting if

You regularly use desktop applications to watch Blu-rays, DVDs, or live digital TV. Updating now might break these apps. Since Microsoft is working on a fix, it might be better to wait a few weeks for the next update, which will hopefully resolve the DRM problem.

You should update if

You were affected by the camera freeze bug. This update will solve that problem for you. You can finally move to version 24H2 and enjoy all its features and security benefits. Also, if you do not use physical media like Blu-rays or DVDs, the new DRM bug will likely not affect you at all.

Remember, you will need to update to version 24H2 soon anyway to continue receiving security patches after November 11, 2025. For most people, updating now is the right choice. The DRM bug is specific and doesn’t affect the majority of users who stream their content online. Staying informed about these small issues helps you manage your computer and keep it running smoothly and securely.