Resolve Multiple Docking Stations Not Supported Error for Seamless Setups

Encountering an issue with multiple docking stations on your XPS 13 9370? After connecting a TB16 to your laptop, a BIOS error occurs during restart stating Multiple docking stations are not simultaneously supported error. This disruption in startup can affect workflow efficiency.

Multiple docking stations are not simultaneously supported. Disconnect additional docking stations.

In our guide, learn troubleshooting steps to fix this error, ensuring smooth usage of multiple docking stations for your Dell setup.

Solution 1: Power Cycle the Docking Stations

1. Disconnect the docking station and unplug it.
2. Wait 1-2 minutes.
3. Reconnect the power supply and docking station to your laptop.

Solution 2: Reset Laptop BIOS

1. Shut down your laptop.
2. Turn it on and immediately press the key to access BIOS setup (usually F2, Del, or Esc).
3. Within BIOS, navigate to System Logs and select BIOS Events from the left pane. Choose the “Clear the logs” option.
4. Find the ‘Exit’ or similar menu.
5. Select ‘Load Setup Defaults’ or ‘Restore Settings.’
6. Confirm and save changes.
7. Exit BIOS and let the laptop reboot.

Solution 3: Updating drivers

1. Visit the laptop and docking station manufacturer’s website.
2. Access the support/downloads section.
3. Get the latest drivers and firmware for your models.
4. Install the updates and restart your devices.

Solution 4: Check hardware compatibility

1. Refer to your laptop and docking station manuals or online specs.
2. Check for multi-dock support details.
3. Ensure your hardware can handle multiple docking stations.

Solution 5: Disable MST (Multi-Stream Transport)

1. Right-click on the desktop or access the docking station’s control panel.
2. Navigate to display settings or configuration.
3. Locate and disable the MST option.
4. Apply changes and test the docking station setup.

Solution 6: Identify and resolve software conflicts

1. Open the software managing docking or display settings.
2. Locate settings restricting multiple dock use.
3. Temporarily adjust or disable these settings.
4. Restart your computer to check if the docks are now supported.

Solution 7: Ensure docking station compatibility

1. Identify your current docking stations’ make and model.
2. Research compatibility between these models.
3. If incompatible, acquire matching or compatible models.
4. Follow manufacturer instructions for setup.