Learn how to retain Microsoft Teams chats and files with the right Microsoft 365 license. Explore more with our comprehensive guide.
Table of Contents
Question
Your company uses Teams.
All users are assigned a Microsoft 365 F1 license.
You need to retain chats and files in Teams channels for at least one year after they are deleted.
What should you do first?
A. Assign the users a Microsoft 365 E3 license.
B. Assign the users a Microsoft 365 F3 license.
C. From the Microsoft 365 admin center, enable Customer Lockbox.
D. From the Audit settings of the Microsoft Purview compliance portal, select Start recording user and admin activity.
Answer
A. Assign the users a Microsoft 365 E3 license.
Explanation
Microsoft Teams supports retention policies for chat and channel messages. However, users who are subject to a retention policy for Teams must have an appropriate license, such as Office 365 E3 or Office 365 A3. The Microsoft 365 F1 license does not support retention policies. Therefore, to retain chats and files in Teams channels for at least one year after they are deleted, you should first assign the users a Microsoft 365 E3 license.
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