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MC494379: Admins will be unable to add new or edit existing reports in Call Quality Dashboard (CQD) during scheduled maintenance

Planned Maintenance: Microsoft Call Quality Dashboard

We have maintenance planned for Microsoft Call Quality Dashboard:

  • Starting 01/07/2023 19:00 UTC.
  • Ending 01/08/2023 06:00 UTC.

MC494379: Admins will be unable to add new or edit existing reports in Call Quality Dashboard (CQD) during scheduled maintenance

How this will affect you organization

As part of this planned maintenance, the following feature areas may be affected: Admins will be unable to add new or edit existing reports from CQD. Affected admins will be able to access and read current data from CQD. Any new admins will be unable to access CQD if doing so for the first time.

This maintenance is planned outside of normal business hours, to help minimize any impact to your organization.

For organizations with users around the globe, we recognize that “outside of normal business hours” might affect you differently. We apologize for the impact this may have on your users. We are working hard to improve Microsoft Call Quality Dashboard, to minimize these maintenance windows.

What you need to do to prepare

There is nothing needed to prepare.

Learn more

Message ID: MC494379
Published: 2023-01-04
Updated: 2023-01-06

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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