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MC422156: Net Promoter Score (NPS) survey insights dashboard: Date filter available

Based on your feedback, we are introducing a new function in the NPS survey insights dashboard that allows you to filter the Net Promoter Score (NPS) data and insights per date so that you can access details based on your date range preference.

To access go to (Health > Product feedback > NPS survey insights tab)

When this will happen

We will begin rolling this out in late August and expect to complete it in early September.

How this will affect your organization

With this change, you will be able to look at the NPS survey insights and data based on preferred date ranges.

You will be able to filter based on the following date ranges:

  • Past 30 days
  • Past 90 days
  • Past 180 days

What you need to do to prepare

You may consider updating your training and documentation as appropriate.

For questions or feedback related to NPS survey insights, contact us to [email protected]

Message ID: MC422156
Published: 29 August 2022
Updated: 29 August 2022
Platform: World tenant, Online

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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