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MC405568: Addition of Shared Mailboxes to the Mailbox Usage Report

Updated August 9, 2022: We have updated the rollout timeline below. Thank you for your patience.

Updated August 2, 2022: We have updated the content to show as intended. Thank you for your feedback.

In the coming weeks, the mailbox usage report will be expanded to include additional mailbox insights. This message is associated with Microsoft 365 Roadmap ID 93398.

Expansion of mailbox insights to the mailbox usage report.

MC405568: Addition of Shared Mailboxes to the Mailbox Usage Report

When this will happen

Standard Release: We will begin rolling out late July and expect to complete by late August (previously early August).

How this will affect your organization

Upon querying for the mailbox usage report, you’ll have the ability to view shared mailboxes which previously were not included. You’ll need to refine your query to include a recipient type column which will show both user and shared mailboxes, but recipient type will not be an option until the change rolls out. Once live, click here for additional information to explain changes you can make to your mailbox usage report to view shared mailboxes as well as user mailboxes.

What you need to do to prepare

There is no action needed to prepare for this change. You may want to notify your users about this change and update any relevant documentation as appropriate.

Learn more

Message ID: MC405568
Published: 25 July 2022
Updated: 09 August 2022
Platform: Online, US Instances, Windows Desktop, World tenant

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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