Summary
- Dynamics 365 Commerce will add support for printing receipts from the built-in printer on supported Adyen payment terminals.
- Administrators can use the existing receipt designer in Commerce headquarters to format receipts and associate the receipt profile with the Adyen terminal hardware profile.
- This is intended to reduce reliance on separate receipt printers and allow payment and receipt printing from one device.
- Microsoft says this is for awareness only and no action is required.
Microsoft is introducing public preview support for printing receipts directly from Adyen payment terminals in Dynamics 365 Commerce starting October 2026. This capability lets organisations configure receipt formats in Commerce headquarters and use built in terminal printers to reduce hardware needs. Administrators should review hardware profiles and receipt settings if they plan to test this functionality once available.
Administrator impact: No direct administrator action is required.
End user impact: Store associates can print customer receipts directly from the payment terminal device.
Score rationale: This is a new feature release in public preview that requires no immediate administrative action.
Message ID: MC1473299
Primary Service: D365 Apps
Admin Impact: Low
User Impact: Low
Release Start: 02 Oct 2026
Release End: 02 Oct 2026
Published: 17 Sept 2026
Expires: 17 Oct 2026
Last updated: 17 Sept 2026
Rollout: October 2026
Services: D365 Apps, Dynamics
Category: Stay informed
Tags: New Feature
History
9/17/2026 Item Added to Message Center
Microsoft Message
We are announcing the ability to print receipts using the built-in printer on supported Adyen payment terminals in Dynamics 365 Commerce. This feature will reach public preview on October 2, 2026.
How does this affect me?
This feature enables organizations to design and manage receipt formats in Commerce headquarters and print them directly from an Adyen payment terminal, without requiring a separate receipt printer.
When this feature is enabled, administrators can configure receipt formats by using the existing receipt designer in Commerce headquarters and associate the receipt profile with the hardware profile used by the Adyen payment terminal. After a customer completes a payment, the terminal can print the receipt using its built-in printer.
This capability can reduce the need for dedicated receipt printers and allows store associates to accept payments and provide receipts from a single device.
What action do I need to take?
This message is for awareness, and no action is required.