Summary
- Microsoft Teams Call Quality Dashboard (CQD) is getting an updated user interface for creating and viewing custom detailed reports.
- The change includes accessibility improvements such as better screen reader support and keyboard navigation, plus visual updates like dark mode.
- The update applies to Teams administrators who use CQD to build custom reports; existing reports remain available.
- No preparation is needed, and users can revert to the previous experience during the rollout period if necessary.
Call Quality Dashboard will get a refreshed interface with enhanced accessibility and features like dark mode. Public preview starts mid-August 2026; general availability begins early September 2026. No action is needed, and users can revert to the old experience during rollout.
Microsoft 365 Message Center ID: MC1466864
Primary Service: Teams
Admin Impact: Low
User Impact: Low
Release Start: 01 Sept 2026
Release End: 30 Sept 2026
Last Modified: September 4, 2026
Category: Stay informed
Tags: New feature, Admin impact
Status: Launched
Products & Platforms: Microsoft Teams
History
9/4/2026 Item Added to Message Center
Microsoft Message
Using Call Quality Dashboard (CQD) you can create customized charts and reports with rich diagnostic data on Teams calls and meetings in your organization. This existing feature is now available with an updated user interface with enhanced accessibility features and a fresh new look.
Rollout schedule
General Availability (Worldwide): We will begin rolling out on early September 2026 and expect to complete by late September 2026.
Public Preview (Worldwide): We will begin rolling out on mid August 2026 and expect to complete by late August 2026.
Impact on your organization
Teams administrators who use CQD to create custom reports will now have a refreshed user interface when creating and viewing their own custom reports. These enhancements provide a more accessible experience, such as improved support for screen readers and keyboard navigation, as well as quality of life improvements like dark mode.
Action required / Recommendations
No preparation is needed. Users will start seeing the new experience as the feature rolls out and all existing reports will remain available. Should it be necessary, users will have the ability to return to the previous experience during the rollout period.