Summary
- SharePoint will retire the optional Content Update flow in the FAQ web part used by page authors to compare existing FAQ answers with grounding sources and review AI-suggested updates.
- SharePoint page authors who rely on this flow will no longer be able to start the Content Update check or receive AI-generated answer-update suggestions.
- Existing FAQ web parts, published FAQ content, FAQ generation, FAQ import, and manual FAQ editing will continue to work normally.
- There is no admin setting or PowerShell control to manage this retirement, and no direct replacement for the Content Update check.
- SharePoint admins and support teams should update internal guidance and training for FAQ authors.
The SharePoint FAQ web part’s Content Update flow, which provided AI-generated answer suggestions, will be retired worldwide by late September 2026. Authors must manually edit FAQs going forward. Existing content remains unaffected, no admin action is needed, but authors should be informed and training updated accordingly.
Microsoft 365 Message Center ID: MC1458479
Primary Service: SharePoint
Admin Impact: Low
User Impact: Low
Release Start: 15 Sept 2026
Release End: 30 Sept 2026
Last Modified: August 21, 2026
Category: Plan for change
Tags: New feature, User impact, Admin impact
Status: Launched
Products & Platforms: SharePoint Online
History
8/21/2026 Item Added to Message Center
Microsoft Message
The Content Update flow helps SharePoint page authors compare existing FAQ answers with their selected grounding sources and review suggested answer updates. Suggestions are never published automatically; authors choose whether to accept or dismiss each suggestion.
As part of our ongoing work to simplify the FAQ authoring experience and focus on its core creation and editing capabilities, we will retire this optional flow. There is no direct replacement for the Content Update check; authors can continue maintaining their FAQs by editing questions and answers directly.
Rollout Schedule
Worldwide, GCC: We will begin rolling out mid-September 2026 and expect to complete by late September 2026.
Impact on your organization
Who is affected
- SharePoint page authors who use the Content Update flow in the FAQ web part.
- SharePoint administrators and support teams who maintain guidance for FAQ authors.
What will happen
- Authors will no longer see or be able to start the Content Update check.
- Authors will no longer receive AI-generated answer-update suggestions through this flow.
- Existing FAQ web parts and published content will continue to display normally.
- Suggestions accepted before retirement are already stored as FAQ content and will remain unchanged.
- FAQ generation, FAQ import, manual editing, and other FAQ web part capabilities will remain available.
- No new admin controls are introduced.
Action Required / Recommendations
No admin action is required, and there is no SharePoint admin center setting or PowerShell action to configure. We recommend that you:
- Inform SharePoint page authors who use the FAQ web part about this change.
- Update internal training, support content, or documentation that refers to the Content Update flow.
- Encourage authors to maintain FAQ questions and answers through the existing manual editing experience.