Discover the top three methods to integrate Dynamics 365 Guides with Supply Chain Management for efficient asset maintenance workflows. Learn how to associate guides with work orders, create checklist templates, and ensure HoloLens access for field technicians.
Table of Contents
Question
You are overseeing the integration of Dynamics 365 Supply Chain Management with Dynamics 365 Guides to enhance maintenance workflows using mixed-reality guides.
You need to ensure that the guides are correctly associated with Asset Management work orders for efficient access by field technicians.
What are three ways to achieve this goal? Each correct answer presents part of the solution. Choose 3.
A. Associate the guide directly with the work order without using a maintenance checklist template.
B. In Supply Chain Management, create a maintenance checklist template and associate the guide with a maintenance checklist line.
C. On the Associated guides FastTab, select Add Guide, choose the guide, and then save the association.
D. Ensure the guide created is available in the Dynamics 365 Guides HoloLens app for field technicians.
E. Turn on the MRGuidesFeature feature for each individual guide instead of once for the environment.
F. Submit a support ticket to have your tenant added to the flighting group for each guide association.
Answer
B. In Supply Chain Management, create a maintenance checklist template and associate the guide with a maintenance checklist line.
C. On the Associated guides FastTab, select Add Guide, choose the guide, and then save the association.
D. Ensure the guide created is available in the Dynamics 365 Guides HoloLens app for field technicians.
Explanation
Creating a maintenance checklist template in Supply Chain Management and associating the guide with a maintenance checklist line ensures that the guide is correctly linked to the work order process. Adding the guide on the Associated guides FastTab and saving the association is the correct procedure for linking a guide to a maintenance checklist line. Ensuring the guide is available in the Dynamics 365 Guides HoloLens app is necessary for field technicians to access the mixed-reality guides. Associating the guide directly with the work order bypasses the use of templates, which is not the recommended approach. Submitting a support ticket for each guide association is unnecessary as flighting is a one-time setup. Turning on the MRGuidesFeature feature for each guide is incorrect because the feature needs to be enabled only once per environment.
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