Learn how to improve cash flow and reduce bad debts in Microsoft Dynamics 365 Finance by optimizing collection letter setups. Discover expert recommendations tailored to your credit and collections policy.
Table of Contents
Question
A company is using Microsoft Dynamics 365 Finance to manage their credit and collections. They have recently implemented a new policy to improve cash flow and reduce bad debts, while not straining customer relationships. You need to evaluate the current setup of collection letters and suggest improvements based on the new policy. What should you recommend?
A. Implement a customer-level collection letter setup to reduce the number of collection letters sent to each customer.
B. Increase the frequency of collection letters for all customers to accelerate the collections process.
C. Remove the collection letter sequence from the customer posting profiles to stop generating collection letters.
D. Set the ‘Table restrictions’ field to ‘No’ for all posting profiles to prevent the creation of collection letters.
Answer
A. Implement a customer-level collection letter setup to reduce the number of collection letters sent to each customer.
Explanation
Implementing a customer-level collection letter setup will consolidate overdue transactions into a single letter, reducing the number of letters sent and potentially improving customer relations. Increasing the frequency of collection letters may not align with the new policy and could strain customer relationships. Removing the collection letter sequence or setting ‘Table restrictions’ to ‘No’ would stop the generation of collection letters altogether, which is not conducive to improving cash flow or reducing bad debts.
Microsoft Dynamics 365 Finance Functional Consultant MB-310 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Finance Functional Consultant MB-310 exam and earn Microsoft Dynamics 365 Finance Functional Consultant MB-310 certification.