Learn the best solution for technicians to quickly retrieve asset details on-site using barcode scanning in the Microsoft Dynamics 365 Field Service mobile app. Discover why configuring built-in barcode features is the most efficient method for improved service efficiency.
Table of Contents
Question
The Field Service organization has identified that their technicians need an efficient way to search for customer asset information using barcodes while on-site. You need to implement a solution that allows technicians to quickly retrieve asset details by scanning barcodes using the Field Service mobile app. What should you do?
A. Configure barcode scanning features within the Field Service mobile app to enable technicians to search for records by scanning barcodes.
B. Develop a custom barcode scanning application and integrate it with the Field Service mobile app.
C. Instruct technicians to manually enter asset serial numbers into the mobile app to retrieve asset information.
D. Provide technicians with physical barcode scanners to use alongside the mobile app.
Answer
A. Configure barcode scanning features within the Field Service mobile app to enable technicians to search for records by scanning barcodes.
Explanation
Option A is correct because configuring the built-in barcode scanning feature in the Field Service mobile app is the most efficient and integrated solution for technicians to access asset information. Option B is incorrect because developing a custom application is unnecessary when the mobile app already supports barcode scanning. Option C is incorrect as manual entry is time-consuming and prone to errors. Option D is incorrect as it requires additional hardware and is less efficient than using the mobile app’s built-in capabilities.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.