Learn how to create a robust inspection system in Microsoft Dynamics 365 Field Service that supports both work order and impromptu inspections. Discover the best practices for customizing the relationship between customer assets and inspections to enhance flexibility and efficiency.
Table of Contents
Question
Your company is expanding its Field Service operations and requires a robust inspection system that can adapt to various scenarios, including impromptu inspections independent of work orders. You need to design an inspection system that allows for flexibility in performing inspections both associated with and not associated with work orders. What should you do?
A. Advise technicians to perform impromptu inspections informally without recording them in the system.
B. Create a generic work order for all impromptu inspections and associate all inspections with this work order.
C. Customize the relationship between the Customer Asset and Inspection entities to enable direct inspections from the customer asset record.
D. Restrict inspections to be only associated with work orders and not allow any impromptu inspections.
Answer
C. Customize the relationship between the Customer Asset and Inspection entities to enable direct inspections from the customer asset record.
Explanation
Option C is correct because customizing the relationship between the Customer Asset and Inspection entities allows for the required flexibility in conducting inspections with or without work orders. Option D is incorrect as it does not provide the flexibility needed for impromptu inspections. Option B is incorrect because creating a generic work order for all impromptu inspections is not a scalable or organized approach. Option A is incorrect as it suggests an informal process that does not capture valuable inspection data in the system.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.