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MB-240: How to Automate Work Orders in Microsoft Dynamics 365 Field Service for Maintenance Contracts?

Learn how to streamline work order creation in Microsoft Dynamics 365 Field Service by setting up agreements with defined schedules for automatic generation of work orders. Improve efficiency and reduce manual errors with this powerful solution!

Table of Contents

Question

A Field Service organization is implementing Microsoft Dynamics 365 Field Service to manage work orders for various services, including installations, repairs, and preventive maintenance. You need to create a strategy that allows for the automatic generation of work orders based on specific criteria and schedules associated with maintenance contracts. What should you do?

A. Develop a custom plugin to generate work orders outside of Dynamics 365 Field Service.
B. Manually create work orders each time a maintenance contract reaches its scheduled date.
C. Set up agreements in Dynamics 365 Field Service with defined schedules to auto-generate work orders for maintenance contracts.
D. Use the dispatch board to manually schedule each maintenance contract as it becomes due.

Answer

C. Set up agreements in Dynamics 365 Field Service with defined schedules to auto-generate work orders for maintenance contracts.

Explanation

Setting up agreements with defined schedules in Dynamics 365 Field Service allows for the automatic generation of work orders, which is efficient and ensures that maintenance contracts are consistently managed. Manually creating work orders is time-consuming and prone to human error. Developing a custom plugin is unnecessary when Dynamics 365 Field Service already provides the needed functionality. Using the dispatch board for manual scheduling does not automate the process and is not scalable.

Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.