Learn how to optimize asset location tracking with Dynamics 365 Field Service for seamless technician access to detailed customer asset information on-site. Discover the benefits of using the Functional Location feature to streamline operations and improve efficiency.
Table of Contents
Question
A Field Service organization has a complex hierarchy of customer assets located across various functional locations. They need to ensure that technicians can easily identify and locate these assets when on-site. You need to implement a solution within Dynamics 365 Field Service that allows technicians to quickly access detailed location information for customer assets using their mobile devices. What should you do?
A. Implement a third-party GPS tracking system for all customer assets and integrate it with the Field Service Mobile app.
B. Instruct technicians to call the customer service team for directions whenever they have trouble locating an asset on-site.
C. Provide technicians with physical maps of the functional locations and mark the positions of assets manually.
D. Utilize the Functional Location feature to define the exact locations of customer assets and ensure the Field Service Mobile app is configured to display this information.
Answer
D. Utilize the Functional Location feature to define the exact locations of customer assets and ensure the Field Service Mobile app is configured to display this information.
Explanation
Using the Functional Location feature in Dynamics 365 Field Service allows for precise location tracking of customer assets, which can be accessed by technicians through the Field Service Mobile app. This provides a streamlined and efficient way for technicians to locate assets. Option B is inefficient and may cause delays. Option C is outdated and not practical for real-time updates. Option A involves unnecessary complexity and costs when the required functionality is already available within Dynamics 365 Field Service.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.