Struggling with the Microsoft Dynamics 365 Customer Service Functional Consultant MB-230 certification exam? Learn how to configure surveys in Customer Voice to split them into multiple pages using sections. Get expert tips and boost your exam success!
Table of Contents
Question
A company uses Dynamics 365 Customer Voice to gather customer feedback on new product launches.
A long survey must be split into multiple pages.
You need to configure the survey.
What should you configure?
A. section
B. branching
C. footer text
D. survey header
Answer
A. section
Explanation
This item tests the candidate’s knowledge of applying formatting and branding to a survey in Customer Voice.
Sections are used to split a survey into multiple pages. Footer text is used to customize what is shown at the bottom of every page in a survey. Branching is used to customize the flow of a survey by showing or hiding questions based on the response to a question. A survey header is used to customize the header of the survey by changing text, styles, colors, background image, and adding a logo.
Microsoft Dynamics 365 Customer Service Functional Consultant MB-230 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Customer Service Functional Consultant MB-230 exam and earn Microsoft Dynamics 365 Customer Service Functional Consultant MB-230 certification.