Learn how IT performance monitoring and reporting can help build consensus among stakeholders on the value and cost-effectiveness of IT investments.
Table of Contents
Question
Which of the following is MOST important to have in place to build consensus among key stakeholders on the cost-effectiveness of IT?
A. IT project governance and management
B. Standardized enterprise architecture (EA)
C. IT performance monitoring and reporting
D. A uniform IT chargeback process
Answer
C. IT performance monitoring and reporting
Explanation
The best option to build consensus among key stakeholders on the cost-effectiveness of IT is C. IT performance monitoring and reporting. This is because it provides objective data and evidence to demonstrate the value and efficiency of IT investments.
Explanation of Other Options:
A. IT project governance and management is important for ensuring projects are delivered on time and within budget, but it doesn’t directly address cost-effectiveness.
B. Standardized enterprise architecture (EA) can improve efficiency and reduce complexity, but its impact on cost-effectiveness may not be easily quantifiable or understood by all stakeholders.
D. A uniform IT chargeback process can increase transparency and accountability for IT costs, but it may not necessarily demonstrate the value or effectiveness of IT services.
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