Why can’t I get safety updates? The easy solution to fix your stuck computer now.
Microsoft has released a special fix called KB5071959. This fix is for people who are having trouble signing up for Extended Security Updates (ESU).
Before this fix, many people tried to sign up for extra safety updates but failed. Their computers showed an error message that said, “Something went wrong.” This was a mistake in the system. Microsoft has now repaired it.
Why is this important?
You need these updates to keep your computer safe. If you cannot sign up, your computer will not get the important safety patches released in November 2025. This leaves your computer open to danger.
What you need to do:
I advise you to check your computer now.
- If you already signed up: You do not need to do anything. You are safe.
- If you cannot sign up: You must install this new fix (KB5071959). It will make the “Enroll now” button work properly.
Summary of the problem:
- The Bug: A mistake stopped the sign-up tool from working. It blocked people in the US and the EU.
- The Fix: This new update repairs the tool.
- The Result: Once you install the fix, you can sign up. Then, you will get all the future safety updates your computer needs.
Please treat this as urgent if your sign-up button is broken. You must fix this to get the November 2025 security patch.