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Why Are Hosting.de and Webland Services Offline? The Full Breakdown
If you are a business owner currently staring at a blank screen instead of your website, take a deep breath. You are not alone. Thousands of SMEs across Germany and Switzerland are facing critical digital blackouts right now. Below is the precise situation report and my professional advice on how to navigate this crisis effectively.
The Situation: A Digital Blackout for SMEs
Imagine this scenario: You rely entirely on the internet. Your emails, your customer portals, and your revenue streams depend on one service. Then, silence. This nightmare is currently reality for customers of two major providers: Webland (Switzerland) and Hosting.de (Germany).
Reports confirm a catastrophic service failure. Websites are offline. Emails are bouncing. Support lines are dead. If you use these services, your business continuity is at immediate risk.
Hosting.de: The Silent Failure
What We Know
Hosting.de, a provider usually praised for its GDPR-compliant German hosting, has gone dark. They are part of the moving internet GmbH group, a veteran in the industry since 1999.
Reader Evidence
Johann Scheidl, an IT service provider and blog reader, flagged this issue directly.
- Time of Report: November 27, 2025, at 8:46 PM.
- Impact: His own systems and client services (Nextcloud, Email, Webmail) completely failed.
- Support Status: The customer center is inaccessible. Phone lines are unreachable.
The Technical Reality
Monitoring systems indicate a sudden, total cessation of data flow. The pattern resembles a physical fiber optic cut to the data center, though this remains unconfirmed. The silence from the provider is concerning. It suggests a major infrastructure event rather than a simple software glitch.
Webland: A Week of Chaos
The Timeline of Failure
The situation at Webland is more complex and prolonged. This Swiss provider, acquired by the Miss Group in 2022, hosts approximately 75,000 domains. Their data centers in Münchenstein and Basel are critical hubs for Swiss SMEs.
- November 19, 2025: Initial hardware problems trigger system failures.
- November 20, 2025: A planned migration to new infrastructure fails disastrously. Disaster recovery protocols initiate.
- November 24, 2025: A secondary storage cluster failure occurs. This knocks out email and database services again.
- Current Status: As of November 27, disruptions persist. Some services flicker back online, but stability is nonexistent.
Reliability is the currency of the digital age. Current events at Hosting.de and Webland serve as a stark reminder: redundancy is not optional. If your provider cannot guarantee uptime, you must guarantee your own survival through independent backups and disaster recovery plans.