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Why does my AMD GPU keep crashing in Black Ops 7 and how does update KB5072033 help?
Windows 11 users operating the AMD RX 9070 XT GPU are reporting a significant breakthrough in system stability. If you have experienced persistent “GPU hung,” “driver removed,” or “not accepting commands” errors while gaming, the solution lies within the Windows Operating System rather than a new AMD driver.
Reports confirm that the Windows 11 update KB5070311 resolves hard crashes affecting high-performance titles like Battlefield 6, Call of Duty: Black Ops 7, and ARC Raiders. While this was initially an optional preview update, its contents are now essential for maintaining stable frame rates on RDNA 4 architecture.
Deployment and Build Numbers
As of December 9, 2025, Microsoft has rolled these fixes into the mandatory December Update, KB5072033. You do not need to hunt for the previous optional patch.
To ensure your system is patched, verify your Windows Build version matches or exceeds the following:
- Build 26200.7309 (Version 25H2)
- Build 26100.7309 (Version 24H2)
Microsoft is rolling out these changes gradually. Even if your system appears up-to-date, ensure you manually check for updates if you are still experiencing instability.
Technical Analysis of the Fix
The efficacy of this update is technically curious because official documentation from Microsoft is vague. The release notes for KB5070311 only explicitly mention a fix for a bug where games displayed an “Unsupported graphics card detected” error.
However, the correlation between this patch and improved stability suggests Microsoft adjusted the graphics compatibility stack or the way the OS handles Timeout Detection and Recovery (TDR) delays.
Before this update, users resorted to limiting hardware performance to maintain uptime. Common workarounds included:
- Downclocking GPU core frequencies.
- Undervolting.
- Replacing the RX 9070 XT with competing hardware like the NVIDIA RTX 5090.
Post-update, these same users report running hardware at stock or overclocked settings (e.g., 2700 MHz at 1100 mV) without interruption. Feedback indicates “butter smooth” performance in DX12 environments, even on demanding displays like the Samsung Odyssey G9 OLED.
Discrepancies in Official Documentation
There is a misalignment between user reports and manufacturer release notes that you must understand to troubleshoot effectively:
AMD’s Stance
The release notes for Adrenalin Software 25.11.1 still list known issues. They acknowledge intermittent timeouts in Battlefield 6 on Ryzen AI systems and specific Anti-Lag 2 malfunctions in Counter-Strike 2. AMD has not officially attributed the fix to Windows.
Microsoft’s Stance
They acknowledge UI changes (dark mode for File Explorer) and the “unsupported card” bug, but do not explicitly claim to fix AMD driver timeouts.
Despite this lack of official confirmation, the empirical evidence from the user base is strong. The OS-level regression that likely plagued early October builds appears resolved in the December patch.
Advisor Recommendation
If you face instability on the RX 9070 XT or RX 7000 series, take the following steps immediately:
- Navigate to Settings > Windows Update.
- Install KB5072033 (The December 2025 cumulative update).
- Update your GPU drivers to Adrenalin 25.11.1 to ensure support for Black Ops 7 and Anno 117.
- Remove any previous downclocking or undervolting profiles to test stability at stock speeds.
This approach addresses the root cause at the kernel level, bypassing the need for temporary, performance-degrading workarounds.