Is Google Abandoning Its Smart Home Promise With Broken Devices and Higher Costs?

Why Is Google Home Failing Users While Raising Nest Aware Prices?

Google’s smart home system faces serious problems. Users are getting angry. Their devices don’t work right anymore. At the same time, Google wants more money for its services.

Let me break down what’s happening. And why it matters to you.

The Big Problem: Devices Stop Working

Google Home devices are acting up. Many users can’t get their smart speakers to listen. Voice commands don’t work. Simple tasks fail.

Here’s what people are saying:

• Morning routines stop playing the right music
• Devices power on for five minutes, then freeze
• Voice commands get “I don’t understand” responses
• Smart home automations break down completely

One user shared their experience: “My morning routine has stopped playing the right playlist. I’ve attempted every possible fix, but the pre-set routine indicates it’s not executing what’s been programmed”.

This isn’t just one person. Reddit communities show hundreds of similar complaints. The problems started getting worse about three months ago.

The Money Grab: 25% Price Increase

While devices fail, Google raises prices. Nest Aware subscriptions cost more starting August 15, 2025. That’s a 25% jump for basic plans. Plus plans go up even more – 33% higher.

Google says inflation caused this. But users don’t buy it. They’re paying more for services that work worse.

Products Getting Canceled

Google stopped making two popular products this year:

1. Nest Protect smoke detector – No longer sold
2. Nest x Yale Lock – Discontinued in March 2025

These were fan favorites. People loved them. But Google pulled the plug anyway.

Users worry about what comes next. Will their current devices lose support? Will Google stop updating them?

What This Means for You

If you use Google Home, you have tough choices ahead:

Option 1: Pay More, Get Less

• Keep paying higher subscription fees
• Deal with broken voice commands
• Hope Google fixes the problems

Option 2: Switch Systems

• Move to Amazon Alexa
• Try Apple HomeKit
• Start over with new devices

Option 3: Go Without Subscriptions

• Cancel Nest Aware
• Lose cloud storage features
• Keep basic device functions only

Many users pick option three. They’re canceling subscriptions fast. Can you blame them?

The Real Issue: Google’s Priorities

Google focuses on AI and search now. Smart home takes a back seat. The company barely mentioned home devices at its 2025 conference.

Users feel abandoned. They invested in Google’s ecosystem. Now they wonder if Google cares about them at all.

Google promises new devices are coming. But when? And will they work better than current ones?

What You Should Do

Before making any changes, consider these steps:

1. Test your current setup – See which devices still work well
2. Check subscription value – Do you really need Nest Aware features?
3. Research alternatives – Look at competitor options
4. Wait for updates – Google might fix some issues soon

Don’t rush into big decisions. But don’t ignore the problems either.

Google Home users face a difficult time. Devices work poorly. Prices go up. Popular products get canceled. This creates a trust problem. Google built its smart home reputation on reliability. Now that reputation suffers.

The company needs to choose: Fix current problems or lose customers forever. Many users won’t wait much longer for answers.

Your smart home should make life easier. Not harder. If Google can’t deliver that promise, maybe it’s time to look elsewhere.

The choice is yours. But choose wisely. Your home’s future depends on it.