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How to troubleshoot Black Myth Wukong PS5 and Xbox controller not working, unresponsive, or compatibility issues

Black Myth: Wukong, the action-packed RPG from Game Science, boasts an impressive roster of over 60 main bosses. To fully immerse yourself in the game’s intense combat, a controller is your best bet. However, some players have encountered frustrating issues with unresponsive PS5 and Xbox controllers. Don’t worry, though! We’ve got you covered with a comprehensive guide to get your controller back in action.

How to troubleshoot Black Myth Wukong PS5 and Xbox controller not working, unresponsive, or compatibility issues

Solution 1: Check Your Controller Connection

Wireless: Make sure it’s connected. In Windows Settings, go to Bluetooth & devices, remove the controller, and pair it again.

Wired: If wireless isn’t working, plug in your controller with a cable.

Solution 2: Update Your Controller Drivers

Outdated drivers can cause issues. Update them using the controller manufacturer’s firmware updater.

Solution 3: Unplug Other Peripherals

Disconnect your keyboard and mouse. Plug in your controller first, then reconnect other devices.

Solution 4: Disconnect Additional Devices

Remove other USB devices that might interfere with your controller.

Solution 5: Reset Controller Settings

  1. Open Steam Library.
  2. Go to Big Picture Mode.
  3. Click on the Steam Menu.
  4. Go to Settings > Controller Settings, and select “Identify” to start identifying your controller.

Solution 6: Enable DS4 Controller for PS5

  1. Download DS4Windows.
  2. Go to Settings.
  3. Ensure “Hide DS4 Controller” is enabled.
  4. If there’s an error, stop the “NvContainerLocalSystem” service in Task Manager, then restart DS4Windows.

Solution 7: Repair Game Files

  1. Go to Steam Settings.
  2. Right-click on the game and select Properties > Local Files > Verify integrity of game files.
  3. Relaunch the game after scanning.

Solution 8: Disable Steam Overlay

  1. Right-click on the game in your Library.
  2. Select Properties > General.
  3. Turn off “Enable the Steam Overlay while in-game.”

Solution 9: Uninstall Other Controller Drivers

Remove any conflicting controller drivers (like Hotas or Steering Wheel Drivers). Restart your PC and test the controller.

Solution 10: Uninstall 3DConnexion Software

If you have 3DConnexion software, uninstall it through “Add or Remove Programs.”

Solution 11: Disable HID-Compliant Game Controller

  1. Open Device Manager > Human Interface Devices.
  2. Disable “HID-compliant game controller.”
  3. Restart your PC.

Solution 12: Close Background Programs

Close programs like Afterburner, MSI Dragon Center, Hwinfo, and Razer Synapse that may interfere with your controller.

Solution 13: Adjust Steam Input Per-Game Settings

  1. In Steam Library.
  2. Right-click on Black Myth: Wukong > Properties > Controller.
  3. Set “Enable Steam Input” for this game.
  4. Restart Steam.

Solution 14: Contact Support

If all else fails, reach out to the game’s support team for additional help.

With these expert tips, you’ll be wielding your controller like a pro and taking down those bosses in no time. Happy gaming!