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How to resolve the “Your account is currently locked” warning with error code 395002 in Diablo 4

By: Author Alex Lim

Posted on

Categories Troubleshooting

When you’re eager to dive into the dark and thrilling world of Diablo 4, the last thing you want to see is the dreaded “Your Account is Currently Locked” error. This frustrating roadblock, specifically known as Error Code 395002, can leave you feeling helpless and cut off from your hard-earned progress. But don’t despair! With a few simple steps, you can get back to slaying demons in no time.

Detail error message as below:

WARNING!
Your account is currently locked. Please wait a few minutes and try again. (Code 395002)

How to resolve the "Your account is currently locked" warning with error code 395002 in Diablo 4

First things first: log out of your Battle.net account and give your device a fresh start by restarting it completely. Whether you’re playing on a PC or console, this crucial step can work wonders. Once your device is back up and running, take a deep breath and count to ten before logging back into your Battle.net account. This brief pause can make all the difference in allowing the game to reset properly.

With your account successfully logged in, it’s time to relaunch Diablo 4. If the stars align, you’ll be greeted by the familiar sights and sounds of Sanctuary, ready to resume your journey.

But what if the error persists? Don’t lose hope just yet! Here are a couple of things you can try:

  1. Check for any background processes that might be interfering with the game. Close any unnecessary programs and ensure that Diablo 4 has your device’s full attention.
  2. Make sure you’re not accidentally logged into the game on another device. Multiple active sessions can trigger the lockout error, so keep an eye out for any stray connections.

If all else fails, patience is your ally. Give it a solid 10-15 minutes before attempting to log back in. Sometimes, the game just needs a little time to sort itself out.

Remember, the “Your account is currently locked” error doesn’t necessarily mean your account has been compromised. It’s often just a hiccup in the system, and with these troubleshooting tips, you’ll be back to battling the forces of evil in no time. Stay persistent, stay positive, and most importantly, keep your love for Diablo 4 burning bright!