How to Fix “Your save data could not be downloaded from the Rockstar cloud servers” Alert in GTA 5 Online on PS5 and PC

Why Can’t GTA 5 Save Data Download? Frustrated with Rockstar Cloud Errors? Here’s How to Solve Them!

You’re mid-game, ready to dive back in, and then—bam! That error message pops up: “Your save data could not be loaded from the Rockstar cloud servers.” Annoying, right? Let’s fix it.

The detail error message as below:

Alert
Your save data could not be loaded from the Rockstar cloud servers at this time. Please try again later. Returning to Grand Theft Auto V.
For further information, please visit www.rockstargames.com/support/

Alert
Your save data could not be downloaded from the Rockstar cloud servers at this time. Please try again later. Returning to Grand Theft Auto V.
For further information, please visit www.rockstargames.com/support/

Simple Fixes to Try Right Now

Solution 1: Restart Everything

Turn off PS5 completely, don’t just put it in rest mode. Unplug it. While it’s off, restart the router too. Wait for a couple of minutes, then power everything back on.

Solution 2: Clear the Cache

Launch GTA 5, and as soon as the Rockstar logo shows up, hold down the L1 and R1 buttons. If you see the brightness calibration screen pop up, your cache is now cleared.

Solution 3: Re-download Your Save Data

1. Go to your PS5 settings.
2. Navigate to Saved Data and Game/App Settings.
3. Select Saved Data (PS5) > Cloud Storage.
4. Find GTA 5 and delete the local save data (but NOT from the cloud).
5. Download it fresh from the cloud back to your console.

Solution 4: Check Rockstar’s Servers

Head over to Rockstar’s official server status page. If their servers are down, all you can do is wait it out. Frustrating? Sure. But at least you’ll know it’s not on your end.

Solution 5: Update Everything

Make sure both your PS5 system and GTA 5 game are fully updated. Updates often fix bugs that mess with connectivity.

Solution 6: Tweak Your Network Settings

Switching things up can help:

• Use a wired connection instead of Wi-Fi for better stability.
• Change your DNS settings (e.g., set primary DNS to 8.8.8.8 and secondary to 8.8.4.4).

Solution 7: Check for Corrupt Files

If nothing else works, consider this:

1. Delete local save data (again, NOT from the cloud).
2. Restart the game and let it pull fresh data from the cloud automatically.

Be careful here—you don’t want to lose progress by accidentally deleting everything.

Errors like this can feel like hitting a brick wall when all you want is to play. But these steps should get you back online fast without pulling your hair out! If none of this works, reaching out to Rockstar Support might be your last resort—but let’s hope it doesn’t come to that!