The Assistants API from OpenAI lets you build AI assistants. These assistants can also be integrated into your website or app. The assistant can take instructions from you and also leverage models, tools, and files to respond to prompts from users.
Here’s an example of how you can build a customer support assistant:
- Compile all your product documents and customer support data
- Make sure to anonymize or delete any sensitive data if necessary
- Go to the OpenAI Assistants website and log in
- Click on create
- Pick a name, and in the Instructions field, use a prompt like: Your task is to answer any customer questions using the documentation and data provided below [paste your documentation and data]
- You can also enable file search by enabling the option in the Tools section
- Once you’re done, press Create and then navigate to Playground to test it out.
