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How to Resolve Voicemail Merging Issue After iOS 17 Update

  • The workaround to fix voicemail merging after iOS 17 is to create separate Apple IDs and use Family Sharing.
  • This is the only known solution as of now.
  • Verify information with the latest resources and proceed at your own risk.

Are you one of the iPhone users who recently updated to iOS 17 and are now experiencing a peculiar voicemail problem? You’re not alone. The latest iOS version has introduced some exciting new features, but it has also brought a few bugs into the mix. One of the issues users have been encountering is the merging of voicemail messages from different phone numbers under the same Apple ID.

One of the issues users have been encountering is the merging of voicemail messages from different phone numbers under the same Apple ID.

This means that if you have multiple phone numbers associated with your Apple ID, voicemails left on one number may appear on the other, and vice versa. Furthermore, if you delete a voicemail on one phone, it vanishes from the other phone as well. It’s an inconvenience that can be frustrating, but fear not, as we have a solution for you.

In this guide, we’ll walk you through the steps to fix this voicemail merging problem on your iPhone after updating to iOS 17. By the end of this guide, you’ll have your voicemail back to normal, separate and organized as it should be. Let’s get started.

How to Fix Voicemail Merging Issue after iOS 17 Update

The iOS 17 update has introduced a problem where voicemails are merging, especially if you’re sharing the same Apple ID on different phones. To fix this, you should avoid sharing Apple IDs altogether. Instead, create separate Apple IDs and then link them through Family Sharing.

Here’s what you need to do:

Step 1: Create Separate Apple IDs

Make sure each person using an iPhone has their own, unique Apple ID. This ensures that voicemails remain distinct.

Step 2: Set Up Family Sharing

To link these separate IDs, go to your iPhone’s “Settings.” Tap on your Apple ID name at the top of the settings menu.

Step 3: Initiate Family Sharing

Scroll down and select “Family Sharing.” Choose “Set Up Your Family.”

Scroll down and select "Family Sharing." Choose "Set Up Your Family."

Step 4: Follow the Instructions

Simply follow the on-screen instructions to set up your family and invite your family members to join.

By doing this, you’ll maintain separate Apple IDs, while still having the convenience of sharing certain features and services with your family through Family Sharing. This should resolve the voicemail merging issue and keep your voicemails organized correctly.


This is the sole workaround currently available to address the problem of voicemails merging after the iOS 17 update. If you have any questions or concerns about the steps outlined above, please feel free to share them in the comments. We are committed to assisting you and will respond with a solution as soon as possible.

Disclaimer: Software updates and settings may change over time, and new solutions may have emerged since then. Make sure to verify this information with the most recent resources and consider backing up your data before making any significant changes to your device settings. We are not responsible for any potential data loss or issues that may arise from following these steps. Your use of this information is at your own discretion and risk.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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