If you play League of Legends, you may have encountered the Unknown Player error. This annoying error makes your profile inaccessible, replaces your summoner name with “unknown player”, and turns the client into a black screen. You can’t play any games or access your account until you fix it.
The error is usually caused by a connection problem between your computer and Riot Games. Sometimes, it’s hard to know who is responsible for the problem. Here are some ways to fix it.
How to Fix the Unknown Player Error in League of Legends
The first thing you need to do is check your connection. There might be an interruption between your PC and Riot’s servers. You can try switching your connection from your router to a mobile hotspot. If that doesn’t work, you can try flushing your DNS cache. You can also check sites like Downdetector to see if other players are having the same problem. If there is a surge in League outages, it’s probably a Riot problem, not a you problem.
Sometimes, the error goes away on its own after a few hours or a day. This means that Riot fixed the connection problem on their end. You can wait patiently and hope for the best.