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How to fix Google Drive App Stopped Unexpectedly Due to Copy to Clipboard Function

By: Author Alex Lim

Posted on

Categories Google, Troubleshooting

Problem

Following a recent Google Drive app update, using the ‘copy to clipboard’ feature via share triggers app crashes. This action causes the clipboard function on my Android 9 device to fail, leading to a freeze and displaying the error message:

Drive has stopped unexpectedly. Report this issue to help us determine what went wrong.

How to fix Google Drive App Stopped Unexpectedly Due to Copy to Clipboard Function

Attempts to copy links result in the app crashing, along with Google Drive, triggering the same error message. Moreover, the ability to ‘Paste as plain text’ to remove formatting has been lost for over a month. Initially, this issue caused my phone to crash and display a permanent black screen, leading to repair.

This action causes the clipboard function on my Android 9 device to fail, leading to a freeze and displaying the error message: 'Drive has stopped unexpectedly.'

Despite multiple crash reports sent and reinstalling the app, the issue persists. The last known working version is v2.23.447.3.ALL.

Solution

To resolve the issue caused by the latest Google Drive app update, downgrading to a previous stable version can help. Here’s how:

  1. Go to Settings > Apps > All Apps > Google Drive.
  2. Tap the overflow icon at the top right.
  3. Select Uninstall Updates > OK in the prompt.

To resolve the issue caused by the latest Google Drive app update, downgrading to a previous stable version can help.

These steps should address the problem of the Google Drive app crashing when using the Copy to Clipboard feature. While the developers are aware of this issue, there’s no confirmed timeline for a fix. We’ll update this guide once an official solution is available. Meanwhile, these workarounds should help.