How to Fix Ford SYNC Touch Screen Not Responding

If your Ford touch screen is not responding to touch, you may be able to fix it by following these simple steps. Learn how to reset, update, and calibrate your Ford touch screen.

Problem

Ford vehicles are equipped with advanced touch screens that allow you to control various features, such as navigation, entertainment, climate, and phone. However, sometimes these touch screens may stop responding to touch, which can be frustrating and inconvenient. Fortunately, there are some possible solutions that you can try to fix your Ford touch screen that is not responding to touch.

In this article, we will show you how to reset, update, and calibrate your Ford touch screen, as well as some common causes and symptoms of this problem.

Why Ford Touch Screen to Stop Responding to Touch?

There are several possible reasons why your Ford touch screen may not respond to touch, such as:

• Dirt, dust, or moisture on the screen or your fingers
• Extreme temperatures or humidity
• Software glitches or bugs
• Outdated software or firmware
• Hardware damage or malfunction

How to Fix Ford Touch Screen That Is Not Responding to Touch

Depending on the cause and severity of the problem, you may be able to fix your Ford touch screen that is not responding to touch by following one or more of these methods:

Solution 1: Restart the Vehicle

A basic restart clears temporary glitches and resets components. Shut down the ignition, wait 15 seconds, and restart. Check if touch operation resumes normally.

Solution 2: Clean the Screen and Your Fingers

Sometimes, the simplest solution is the best one. If your Ford touch screen is not responding to touch, it may be because the screen or your fingers are dirty, dusty, or wet. To fix this, you can try to:

• Wipe the screen gently with a soft, dry, lint-free cloth. Do not use any abrasive or harsh cleaners, as they may damage the screen.
• Wash and dry your hands thoroughly before touching the screen. Avoid using any lotions, oils, or creams that may leave a residue on the screen or your fingers.
• Remove any gloves, rings, or other accessories that may interfere with the touch sensitivity of the screen.

Solution 3: Diagnosing External Faults

Many touchscreen problems stem from external faults that can be identified safely with care. No power or unresponsive touchscreens often indicate wiring or fuse issues.

Check for loose, broken or burnt cables connecting the display. Refer to your owner’s manual to locate the fuse box – blown fuses prevent power supply.

Replacing damaged components yourself requires expertise. For safety, we recommend professional diagnosis and repairs. Genuine spare parts from authorized dealers ensure reliable performance.

Solution 4: Refresh System Cache

Clearing cached memory forces loading fresh data and re-calibration. Consult your manual for the proper cache reset procedure for your Ford model.

Solution 5: Update the Touch Screen Software SYNC

Sometimes, your Ford touch screen may not respond to touch because the software or firmware is outdated or corrupted. To fix this, you can try to update the touch screen software to the latest version. This can help to improve the performance and functionality of the touch screen, as well as fix any bugs or issues. To update the touch screen software, you can:

1. Visit the official Ford website and enter your vehicle identification number (VIN) to check if there are any available updates for your touch screen.
2. If there are any updates, you can download them to a USB drive and follow the instructions on the website to install them on your touch screen.
3. Alternatively, you can also visit your nearest Ford dealer and ask them to update the touch screen software for you.

Solution 6: Reset the Touch Screen

Another possible way to fix your Ford touch screen that is not responding to touch is to reset the touch screen. This can help to clear any software glitches or bugs that may be causing the problem. To reset the touch screen, you can:

1. Press and hold the power and volume buttons on the touch screen for about 10 seconds, until the screen turns off and then on again.
2. Alternatively, you can also disconnect the battery for a few minutes, and then reconnect it. This will also reset the touch screen and other electrical systems in your vehicle.
3. After resetting the touch screen, check if it is working properly. If not, you may need to update or calibrate the touch screen.

Solution 7: Calibrate the Touch Screen

If none of the above methods work, you may need to calibrate the touch screen. This can help to adjust the touch sensitivity and accuracy of the touch screen, as well as fix any alignment or calibration errors. To calibrate the touch screen, you can:

1. Press and hold the power and seek buttons on the touch screen for about 10 seconds, until the screen displays a message that says “System Calibration”.
2. Follow the on-screen instructions to touch the crosshairs on the screen, until the calibration is complete.
3. After calibrating the touch screen, check if it is working properly. If not, you may need to contact your Ford dealer or a professional technician for further assistance.

Solution 8: Schedule Service Appointment

For persistent issues, dealership technicians have specialized diagnostics to fully inspect connections, settings, and digitizer hardware.

Frequently Asked Questions (FAQs)

Question: How do I know if my Ford touch screen is not responding to touch?

Answer: Some common signs and symptoms that your Ford touch screen is not responding to touch are:

• The touch screen does not register your touch or responds slowly or erratically
• The touch screen does not display the correct information or menu options
• The touch screen freezes or crashes frequently
• The touch screen displays an error message or a blank screen

Question: How do I prevent my Ford touch screen from not responding to touch?

Answer: Some preventive measures that you can take to avoid your Ford touch screen from not responding to touch are:

• Keep the touch screen clean and dry at all times
• Avoid exposing the touch screen to extreme temperatures or humidity
• Update the touch screen software regularly
• Calibrate the touch screen periodically

Question: What if none of the methods work to fix my Ford touch screen that is not responding to touch?

Answer: If none of the methods work to fix your Ford touch screen that is not responding to touch, you may have a hardware problem that requires professional repair or replacement. In this case, you should contact your Ford dealer or a qualified technician as soon as possible, as the touch screen may affect other important functions and features in your vehicle.

Summary

In summary, if your Ford touch screen is not responding to touch, you can try to fix it by cleaning the screen and your fingers, resetting the touch screen, updating the touch screen software, or calibrating the touch screen. These methods can help to resolve most of the common causes and issues that may affect the touch sensitivity and functionality of the touch screen. However, if none of these methods work, you may need to seek professional help, as the touch screen may be damaged or malfunctioning.

Disclaimer: This article is for informational purposes only and does not constitute professional advice. The information provided is based on general knowledge and research, and may not apply to your specific situation or vehicle. You should always consult your Ford dealer or a qualified technician before attempting any repairs or modifications on your vehicle. We are not responsible for any damages or losses that may result from following the information in this article.