How Do You Fix Microsoft Teams When It Crashes with Missing wlanapi.dll on Windows Server?

Why Won’t Microsoft Teams Start on Windows Server? The Troublesome wlanapi.dll Error Explained

I’ve been helping people fix computer problems for years. Today I want to talk about a frustrating issue that’s been hitting Windows Server users hard since June 30, 2025.

Microsoft Teams just won’t start. You click on it. Nothing happens. Then you see an error message about wlanapi.dll being missing.

This problem is real. It’s happening right now. And I’m going to show you exactly how to fix it.

What’s Really Going On Here?

The issue started appearing on June 30, 2025. People using Windows Server 2019 and 2022 suddenly couldn’t open Microsoft Teams through Remote Desktop.

The error message says: “The code execution cannot continue because wlanapi.dll was not found”.

Here’s what I know. The wlanapi.dll file handles wireless networking on Windows. Teams needs this file to work properly, even on servers that don’t use Wi-Fi.

Windows Server doesn’t install the Wireless LAN service by default. That’s the root of the problem.

The Simple Fix That Actually Works

I’ve tested this solution myself. It works. Here’s what you need to do:

Method 1: Using PowerShell (Fastest Way)

1. Right-click on PowerShell
2. Select “Run as Administrator“
3. Check if Wireless Service is Available：

   Get-WindowsFeature *Wireless*

4. Look for “Available” in the results
5. Install the Wireless Networking Feature:

   Install-WindowsFeature -Name Wireless-Networking

6. This command adds the missing service
7. Restart your server. This step is crucial, don’t skip it

Method 2: Using Server Manager (GUI Method)

If you prefer clicking instead of typing commands:

1. Open Server Manager
2. Click “Add Roles and Features“
3. Navigate to the Features page
4. Select “Wireless LAN Service“
5. Click Install
6. Restart when prompted

Why This Problem Exists

Microsoft Teams expects certain Windows services to be running. The wireless LAN service is one of them. Even if your server doesn’t have Wi-Fi hardware, Teams still checks for this service.

Windows Server installations are minimal by default. They don’t include features that servers typically don’t need. But modern applications like Teams assume these features exist.

Real User Reports

Multiple system administrators reported this issue on Reddit. One person said: “This morning, a few clients informed me that they were experiencing issues opening MS Teams on their terminal servers”.

Another user confirmed the fix worked: “I appreciate this solution; it was effective for me on Windows Server 2022 Datacenter Edition”.

Important Warning

Some users report that this fix might be temporary. One person mentioned: “Installing wireless networking does not resolve the problem. It will reappear the next day”.

If the problem comes back, you might need to:

• Uninstall old Teams completely
• Clean up leftover files
• Reinstall Teams fresh

Additional Troubleshooting Steps

If the wireless service installation doesn’t work:

Clean Teams Installation

1. Uninstall Teams completely:

   teamsbootstrapper.exe -x -m

2. Remove leftover folders:

   dir "C:\Program Files\WindowsApps\*Teams*"

3. Delete any found folders
4. Restart the system
5. Reinstall Teams:

   teamsbootstrapper.exe -p -o MSTeams-x64.msix

Check for Other Missing Files

Some users also report missing ffmpeg.dll errors. This suggests broader installation issues that might need a complete Teams reinstall.

Prevention Tips

To avoid this problem in the future:

• Always install the Wireless LAN service on Windows Servers that will run Teams
• Test Teams installation before deploying to users
• Keep installation files handy for quick fixes
• Document your server configurations so you remember what’s installed

This wlanapi.dll error is annoying but fixable. The wireless networking feature installation works for most people. It takes about 5 minutes plus a restart. I’ve seen this fix work on Windows Server 2019 and 2022. The steps are simple. The results are immediate. Don’t let a missing DLL file stop your team from collaborating. Follow these steps, and you’ll have Teams running again quickly.

Remember: even if your server doesn’t use Wi-Fi, install the wireless service anyway. Teams needs it to function properly on Windows Server environments.