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How Can We Stay Safe When Smart Speakers Give Terrible Advice?

Are Alexa Cleaning Tips Actually Dangerous When Removing Black Mold?

A recent event shows that we must be careful with smart voice helpers. Amazon’s Alexa gave a user bad advice to mix bleach and vinegar to clean mold.

What Alexa Said

A Reddit user asked Alexa how to clean black mold from a washing machine. Alexa told the user to mix white vinegar, bleach, baking soda, and dish soap. Alexa found this on a website, but putting these items together is very bad.

The Danger of Mixing

Mixing bleach and vinegar makes a harmful cloud called chlorine gas. This toxic gas hurts your eyes, nose, throat, and lungs. It can cause death if you breathe too much in a small room.

How the Mistake Happened

The original website gave bleach and vinegar as two different ways to clean. Alexa put the two ways into one sentence using the word “and”. This error made it sound like you must mix all the liquids together.

How to Report Errors

You can tell Amazon when Alexa makes a mistake using the phone app.

  1. Open the Alexa app and go to Settings.
  2. Click on the Activity section.
  3. Tap Voice History.
  4. Find the mistake and tap the thumbs-down picture.

AI Needs Context

AI tools sometimes drop important facts when they make long texts shorter. Google and Amazon have both given bad AI advice in the past. We must always check facts when dealing with strong cleaning chemicals.