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Why Did Samsung Remove the Quick Mute Feature That Users Desperately Need?
I need to tell you about a change that’s making Samsung users really upset. The new One UI 8 beta took away something we all used every day. Now muting your phone is harder than it should be.
What Changed in One UI 8
Samsung changed how you mute your phone. Before, you could press the volume down button over and over until your phone went silent. Simple. Easy. Done.
Now? That doesn’t work anymore.
The volume down button only makes your ringtone quieter. It stops at vibrate mode. To make your phone completely silent, you have to:
- Pull down the quick panel from the top of your screen
- Look for the ringtone mute option
- Tap it
Three steps instead of one. That’s the problem.
Why This Matters So Much
Think about when you need to mute your phone fast:
- During meetings – You can’t fumble around with menus
- In movie theaters – People are watching, you need to be quick
- At doctor appointments – Silence needs to happen right away
- During important calls – No time for extra steps
I’ve been in these situations. You have too. When your phone starts ringing, you need it quiet now. Not in five seconds after you’ve opened menus.
What Users Are Saying
People are mad about this change. Really mad.
One user named NikoNikoNiko wrote on Samsung’s forum: “Adding extra steps to mute our phones is completely unnecessary. There are situations like meetings, movies, or other moments where I need to silence my phone quickly and discreetly, and these added steps only make that harder.”
They’re right. This isn’t just about convenience. It’s about being respectful to others around us.
Another user, userqpQY7dNOh3, asked Samsung to bring back the old way. They called it a “regression.” That’s a fancy word for “you made something worse.”
Samsung’s Response
Samsung’s One UI Beta Team responded to the complaints. They said: “Setting the ringtone to the lowest volume using the volume up/down key goes into vibration mode is the current implementation for sounds. You can mute your ringtone easily from your quick panel > Ringtone Mute option.”
This response missed the point completely. Yes, the new way works. But it’s not easy. It’s not quick. And it’s definitely not better.
The Real Problem Here
Samsung took something that worked perfectly and made it complicated. Why would they do this?
Maybe they thought the new way was cleaner. Maybe they wanted to match other phones. But they forgot about real people using real phones in real situations.
When you’re in a quiet library and your phone starts buzzing, you don’t want to open menus. You want to press a button and make it stop. That’s what the old way did.
What This Means for You
If you’re thinking about updating to One UI 8, know about this change first. You’ll need to learn a new way to mute your phone.
Here’s what you can do:
- Learn the new method now – Practice pulling down the quick panel and finding the mute option
- Give Samsung feedback – Use the Samsung Members app to tell them you want the old way back
- Wait for updates – Samsung might change this before the final release
Will Samsung Fix This?
Nobody knows yet. Samsung is still testing One UI 8. They could bring back the old mute method if enough people complain.
But here’s what I think: Samsung should listen to their users. When people say a change makes their lives harder, that’s important feedback.
The old way worked for everyone. The new way works, but it’s not as good. Sometimes keeping things simple is the right choice.
My Take on This Change
I use my phone every day. So do you. We shouldn’t have to think about how to mute it. It should just work.
Samsung made a mistake here. They took something intuitive and made it complicated. That’s not progress. That’s going backward.
The good news? This is still beta software. Samsung can still fix this. They should fix this.
Until then, we’ll have to deal with the new way. But I hope Samsung is listening to all the upset users. Sometimes the old way really is the better way.
What do you think about this change? Are you as bothered by it as other Samsung users seem to be?