Learn how to use the Firmware Update Tool to update the firmware of multiple Canon imagePROGRAF printers in a network environment.
If you own a Canon imagePROGRAF printer, you may need to update its firmware from time to time to fix bugs, improve performance, or add new features. Updating the firmware of a single printer is relatively easy, but what if you have multiple printers connected to a network? How can you update them all at once without wasting time and resources?
Fortunately, Canon provides a handy tool called the Firmware Update Tool that allows you to update the firmware of multiple printers in a network environment with simple steps. In this article, we will show you how to use this tool and what to pay attention to before and during the update process.
Table of Contents
What is the Firmware Update Tool?
The Firmware Update Tool is a software program that you can download from the Canon website. It is compatible with Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, and Windows Server 2022, 2019, 2016, 2012 R2, 2012, 2008 R2, 2008, 2003 R2, and 2003 (64-bit versions only).
The tool automatically detects the latest firmware available for your printer model and lets you update it with a few clicks. You can also manage multiple printers at once and specify the firmware file manually if you prefer.
How to Use the Firmware Update Tool?
Before you start the firmware update process, make sure you meet the following requirements:
- You must log into Windows as an Administrator.
- You must close any other applications that are running on your computer.
- You must connect the printer and computer via either the USB or network interfaces and put the printer in the online state.
- You must not use the printer while the firmware update is in progress.
- You must not turn off the printer or the computer while the firmware update is in progress.
Once you have met these requirements, follow these steps to use the Firmware Update Tool:
- Download the Firmware Update Tool from the Canon website and run the installer. Follow the on-screen instructions to complete the installation.
- From the Windows Start menu, select Programs > Canon > imagePROGRAF Firmware Update Tool. The Firmware Update Tool starts.
- Click the OK button. The tool searches for the printers connected to your computer or network and displays them in a list.
- Select the printer(s) that you want to update and click the Next button. The tool checks for the latest firmware version for the selected printer(s) and shows the current and new versions.
- If you want to use the latest firmware version, click the Next button. If you want to specify the firmware file manually, select Specify the Firmware and click the Browse button to locate the file on your computer. Then click the Next button.
- Read the license agreement and click the Yes button if you agree. The tool starts the firmware update process and shows the progress bar. Do not interrupt the process until it is finished.
- When the firmware update is completed, click the Finish button. The tool exits and the printer restarts automatically.
Reference: Updating Firmware Using Firmware Update Tool
Frequently Asked Questions (FAQs)
Question: How long does the firmware update take?
Answer: The firmware update time varies depending on the printer model, the firmware size, and the connection method. It may take from a few minutes to an hour or more. Please be patient and do not turn off the printer or the computer while the update is in progress.
Question: How can I check the firmware version of my printer?
Answer: You can check the firmware version of your printer by printing a status print or a nozzle check pattern. The firmware version is displayed on the top right corner of the printout. Alternatively, you can check the firmware version from the printer’s operation panel or the web menu.
Question: What should I do if the firmware update fails?
Answer: If the firmware update fails, try the following solutions:
- Make sure the printer and computer are connected properly and the printer is in the online state.
- Restart the printer and the computer and try the update again.
- Download the firmware file again from the Canon website and specify it manually in the Firmware Update Tool.
- Contact Canon customer support for further assistance.
Summary
Updating the firmware of your Canon imagePROGRAF printer is important to keep it running smoothly and securely. With the Firmware Update Tool, you can update the firmware of multiple printers in a network environment with ease. Just follow the steps in this article and make sure you meet the requirements before and during the update process. If you encounter any problems, refer to the FAQs or contact Canon customer support.
Disclaimer: This article is for informational purposes only and does not constitute professional advice. We are not affiliated with Canon or any of its products or services. We do not guarantee the accuracy, completeness, or timeliness of the information provided in this article. We are not responsible for any damages or losses that may result from the use of the information or the Firmware Update Tool. Use the Firmware Update Tool at your own risk and discretion. Always refer to the official Canon website and documentation for the latest information and instructions on the Firmware Update Tool and the firmware update process.