Learn how to use GitHub’s ISSUE_TEMPLATE.md file to ensure your project receives high-quality, actionable bug reports with all the necessary information for efficient troubleshooting.
Table of Contents
Question
Suppose your team has been receiving some low-quality bug reports without enough information to properly diagnose. Which of the following choices is the best way to address the issue?
A. Use GitHub Script to add a workflow action that automatically rejects any issues with a description fewer than 200 characters long.
B. Add an ISSUE_TEMPLATE.md file that includes fields for reproduction steps, system properties, and instructions for generating and including important logs.
C. Add a CONTRIBUTING.md file that clearly explains what’s expected in bug reports, such as reproduction steps, system properties, and instructions for generating and including important logs.
Answer
The best way to address the issue of receiving low-quality bug reports without enough information to properly diagnose is:
B. Add an ISSUE_TEMPLATE.md file that includes fields for reproduction steps, system properties, and instructions for generating and including important logs.
Explanation
This file will ensure that anyone filing a bug knows what’s expected of them at the moment they’re writing the report.
Adding an ISSUE_TEMPLATE.md file to your GitHub repository is the most effective solution for improving the quality of bug reports submitted by your users. The issue template serves as a standardized form that prompts users to provide all the essential information needed for your team to understand, reproduce, and resolve the reported bugs efficiently.
By including specific fields in the template, such as reproduction steps, system properties, and instructions for generating and attaching relevant logs, you guide users to submit comprehensive bug reports. This approach ensures that your team receives the necessary details upfront, reducing the need for back-and-forth communication to gather missing information.
While option A suggests using GitHub Script to automatically reject issues with short descriptions, this approach may frustrate users and discourage them from reporting bugs altogether. It’s better to educate and guide users on providing quality reports rather than enforcing strict restrictions.
Option C proposes adding a CONTRIBUTING.md file to explain bug reporting expectations. While this file is useful for providing general guidelines, the ISSUE_TEMPLATE.md file is specifically designed to structure and standardize the bug reporting process, making it the most effective choice for addressing the problem at hand.
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